Senior Software Engineer, ServiceNow
Cloud Automation
$140.7-239.2k
Plus equity (when applicable), Plus variable/incentive compensation, Plus ESPP
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$140.7-239.2k
Plus equity (when applicable), Plus variable/incentive compensation, Plus ESPP
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Passion for software development and problem-solving
- 4+ years of experience designing and building scalable reusable components
- Exceptional Java & JavaScript programming skills
- Experience designing & building scalable web services
- Expertise in messaging and streaming technologies like RabbitMQ or Kafka
- Good knowledge of Configuration Management tools like Puppet
- Proficiency in web technologies like XML, REST, JSON
- Exceptional debugging, testing, and problem-solving skills
- Exceptional understanding of data structures, algorithms, object-oriented design and design patterns
- Self-starter, with quick learning curve
- Strong written and verbal communication
- Solid understanding and experience with agile software development lifecycle
- Bachelor’s/Master’s degree in Computer Science or related discipline
Desirable
- Prior experience with development on ServiceNow Platform
- Knowledge of cloud technology and distributed computing
- Working knowledge of Linux Internals
- Experience building ITOM (IT operations management) software
- Knowledge of scripting languages (like Perl, Python and bash)
What the job involves
- ServiceNow is seeking a Senior Software Engineer, to join our team building highly scalable Cloud Automation software
- The team is looking for a passionate developer who is searching for an exciting environment and innovative technology
- The Cloud Infrastructure Services team is focused on building a highly scalable and robust “lights-out” cloud orchestration services suite that enables automating various life cycle events for thousands of ServiceNow customer instances
- These business-critical automations include processes like instance provisioning, instance cloning & load balancing them across the globally distributed server farms
- We leverage high-scale distributed computing fabric in concert with powerful orchestration logic to achieve resiliency and reliability of these automations in our Cloud
- Design and develop cloud automation to support the deployment and management of ServiceNow Platform/Products in our own infrastructure as well as Public Clouds
- Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of the high-quality product to our users
- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
- Work as a member of our developer team that scales our automation to meet the needs of the future
- Interact with other members of the infrastructure organization and the ServiceNow development teams
- Be a mentor for colleagues and help promote knowledge-sharing
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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