Director of Revenue Operations, Unite Us
$145-160k
Software to address the social determinants of health
Be an early applicant
Software to address the social determinants of health
501-1000 employees
Be an early applicant
$145-160k
501-1000 employees
Company mission
Unite Us' mission is to redefine the way health is delivered across communities.
Role
Who you are
- The right candidate will possess a strategic mindset that will be able to partner with sales leadership and other Go to Market team members to ensure diverse thought leadership to scale and meet our overall growth objectives
- 7+ years of experience in Operations, CX & Strategy, with a demonstrated history of improving sales productivity, retention by providing data-driven insights preferably in the software/technology industry
- Flexible, fast learner who thrives in a fast-paced work environment
- Data-driven mind-set with proven experience utilizing metrics & insights as tools for informed decision-making
- A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
- Strong financial acumen and understanding
- Experience with Salesforce and integrations with third party apps and ERP
- Strong organizational skills and ability to prioritize and communicate managing deadlines and expectations, identifying blockers, and
- Strong team leadership skills to continue growing and scaling GTM Operations organization
- Excellent listening, verbal, written communication skills. Familiarity with drafting business requirements (including functional and technical components), use case, user story format and SOPs
- Experienced in G-suite and MS Office
- BA/BS in Marketing, Business Administration, Finance or related field required
What the job involves
- We are seeking a strategic and experienced Director of Revenue Operations to lead and optimize our revenue operations initiatives. In this leadership role you will be responsible for driving operational excellence
- You will work closely with cross functional teams and Revenue Operations Leadership to align on strategic goals, revenue growth, and ensure customer satisfaction
- This is a fast-paced and evolving sales environment that requires communication skills, the ability to multi-task, and work towards a deadline
- Process Optimization: Using strategy and critical thinking to lead the design, implementation and continuous improvement of scalable GtM processes
- Data-Driven Insights: Work with growth leaders in the development and maintenance of dashboards and reports that track key performance indicators (KPIs)
- Technology Management: Manage the selection, implementation, and optimization of Revenue Operations tools and software (e.g., CRM, Customer Success platforms). Ensure that technology solutions support the team's goals and improve operational efficiency
- Team Development & Enablement: Build and lead a high-performing Revenue Operations team. Develop and implement training programs to ensure the team is equipped with the knowledge, skills, and tools needed for success
- Cross-Functional Collaboration. Serve as a key liaison between Customer Success, Sales, Marketing, Product, and Support teams. Ensure alignment on customer goals and facilitate seamless collaboration across the organization
Our take
Unite Us is a technology company building a coordinated care network of health and social service providers in the US. Providers across sectors can send and receive electronic referrals, track every person's total health journey, and report on tangible outcomes across a range of services. This social care infrastructure helps communities transform their ability to work together and measure impact at scale.
Unite Us' software improves coordination, tracks outcomes, and helps standardize data sharing between payers, providers, government services, and social services. It works with healthcare organizations across the country including Kaiser Permanente, CyncHealth and the state of North Carolina, for example.
Recent acquisitions made by Unite Us, such as Staple Health, Carrot Health and NowPow will enable the company to continue to reduce inequities at structural, community, and institutional levels, and improve access to healthcare for US communities through the use of its operational software.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2022
$0.3m
GRANT
Nov 2021
$185m
LATE VC
Total funding: $380.6m
Company benefits
- Paid parental Leave
- 401k match
- Flexible vacation time
- Work from home opportunities
- Medical, Dental, and Vision coverage
- Commuter benefits
Company HQ
Tribeca, New York, NY
Leadership
Dan Brillman
(CEO)BA in Political Science at Yale. Previous Investment Analyst at Buck Consultants and Scout Ventures. Former Air Force Reserve Pilot. Co-founded Unite US in 2013.
Taylor Justice
(President)Previous Infantry officer in the US Army and Sales Engineer at JDSU for 4 years. Co-founded and was a Partner of HigherEchelon, a service-disabled veteran-owned consulting firm.
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