IT Specialist, Labelbox
$130-150k
2 days a week in office
Data training platform for ML applications
Posted today
Data training platform for ML applications
101-200 employees
Posted today
$130-150k
2 days a week in office
101-200 employees
Company mission
To build the best products for humans to advance artificial intelligence.
Role
Who you are
- If you are comfortable with MacOS, supporting a wide ranging SaaS stack, and are willing to go the extra mile for our stakeholders in a dynamic and fast-paced start-up environment, you’ll be a great fit for the growing IT team
- 3-6 years experience in IT support, helpdesk, desktop support, or similar customer facing IT support role supporting predominantly MacOS
- Strong experience with IAM solutions, particularly Okta. Including complex deployments of MFA, device trust, least privileged access, JIT access and other advanced topics
- Experience with mobile device management, including BYOD policies and best practices
- Experience administering Google Workspace (G Suite), Slack, Single Sign On (Okta), MDM (Jamf, Rippling), Atlassian suite (Jira, Confluence), and a wide range of SaaS platforms
- Comfortable with a fast paced environment with a changing landscape, ability to pivot to support different team’s needs and present creative solutions for the IT team
- Strong security focus with a general understanding of industry best practices; experience with SOC2, HIPAA or PCI controlled environments
- Experience with DNS, SAML / SCIM implementation (Okta), OAuth, MFA/2FA design, VPN or firewall configuration, or other networking or cloud identity experience preferred
- Comfortable working asynchronously across timezones, but able to provide in-person IT support for our local office
What the job involves
- As an IT Specialist you'll be the first person Labelboxers reach out to for help with Labelbox’s internal systems
- Your technical aptitude and customer service skills will help shape the IT department as we grow and scale across the world
- Provide hardware and software support, troubleshooting, administration and logistics management via Jira ticketing system
- Administer our user lifecycle management systems including Okta SSO and Google Workspace to meet the needs of the growing business
- Build systems and infrastructure for our expanding teams and office spaces, partnering with new business units and organizations to help them grow
- Ensure an efficient and secure IT onboarding and offboarding process across all systems
- Administer a wide range of SaaS platforms, including access control and license management
- Frequently partner with Legal, HR, Finance, Engineering and DevOps teams to facilitate cross functional projects and improve internal processes
- Implement continuous improvement to our InfoSec program including contribution to audits, compliance efforts, and automation via Drata
- Respond to and remediate security concerns via anti-virus (SentinelOne) monitoring
- Provide in-person IT support, A/V and conference room maintenance, and network support for our San Francisco headquarters
Our take
Labelbox offers a web service and API helping companies better manage the process of annotating and labeling data used for machine learning (ML). This reduces costly and labor-intensive human data labeling, a major stumbling block for the increasing number of larger companies looking to deploy ML at scale.
Labelbox offers automated labeling as a means of boosting productivity, which puts it in direct competition with Scale AI, a company valued at over $7 billion. Founded in 2018, the relatively young Labelbox will have to find a compelling way of distinguishing itself, such as by addressing the ethical issues faced in data labeling, The company emphasizes that its product addresses the problem of bias by working as a sort of auditable record, and offers quality assurance systems to help identify it.
Labelbox has remained focused on streamlining its capabilities to raise its value in line with the rapidly growing market. The company's global expansion efforts have significantly widened its potential client base, the company has also collaborated with Google to make access to its platform easier.
Freddie
Company Specialist at Welcome to the Jungle
Insights
46% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2022
$110m
SERIES D
Feb 2021
$40m
SERIES C
Total funding: $188.9m
Company benefits
- Flexible vacation policy (we don't count PTO Days)
- 401k Program
- College savings account
- HSA
- Daily lunches paid for by the company (especially convenient while working from home)
- Virtual wellness and guided meditation programs
- Dog-friendly office
- Regular company social events (happy hours, off-sites)
- Professional development benefits and resources
- Remote friendly (we hire in-office and remote employees)
Company HQ
Mission District, San Francisco, CA
Leadership
Brian Rieger
(COO)Began as an Engineering Intern at Hudson Technologies. Co-founded Infinity Aerospace. Was an Aerodynamics Engineer at Boeing. Worked in Data Science for World Fuel Services.
Manu Sharma
(CEO)Masters in Astronautical Engineering from Stanford. Founder & CEO of Nuovo Wind. Founder & CEO of Ardulab/Infinity Aerospace. Worked at DroneDeploy for over 3 years, from Drone Engineer to Product Manager. Was a Product Manager at Planet.
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