Site Reliability Engineer, PagerDuty

CA$109-165k

+ ESPP

AWS

Kubernetes

GCP

Python

Ruby

Terraform

Splunk

Jenkins

Ansible

Azure

Puppet

Chef

Prometheus

Grafana

Datadog

Mid and Senior level

Toronto

More information about location

Digital operations management platform

Posted today

Digital operations management platform

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Posted today

CA$109-165k

+ ESPP

AWS

Kubernetes

GCP

Python

Ruby

Terraform

Splunk

Jenkins

Ansible

Azure

Puppet

Chef

Prometheus

Grafana

Datadog

Mid and Senior level

Toronto

More information about location

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Company mission

To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.

Job

Company

Role

Who you are

3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles
Experience with Kubernetes and container orchestration
Experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure)
Proficiency in at least one programming language (e.g. Python, Ruby, Go, etc.)
Experience with Infrastructure as Code, (e.g. Terraform, Cloudformation)

Desirable

Experience with monitoring, observability, and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Prometheus, Grafana)
Knowledge of configuration management systems (e.g. Ansible, Chef, Puppet)
Experience in automating releases, continuous integration/delivery systems and relevant tools (e.g. Jenkins, CircleCI, Travis CI, Buildkite)
Experience with GitOps practices and tools like ArgoCD

What the job involves

We are seeking a Site Reliability Engineer II to join our Release Engineering team in our Toronto office
You will be instrumental in building and maintaining our platform engineering solutions, focusing on CI/CD enablement, Kubernetes infrastructure, and developer tooling
You'll work closely with development teams to improve deployment workflows and platform reliability
You deploy, configure, monitor, and optimize highly available Kubernetes clusters on AWS/EKS
You help maintain the overall health of the platform, including triaging and troubleshooting production issues, monitoring system capacity, and working with other technical teams to ensure adherence to compliance and security best practices
You continuously strive to improve the internal developer experience and the software development lifecycle
You stay current on technical trends to suggest innovative tools and approaches to interesting problems
You participate in a 24/7 on-call rotation. And yes, we use PagerDuty to manage our on-call schedules

Our take

PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.

While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.

In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

39% female employees

7% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 5 rounds)

Sep 2018

$90m

SERIES D

Apr 2017

$43.8m

SERIES C

Total funding: $173.6m

Company benefits

20 hours per year of paid volunteer time
Health insurance
Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
Generous paid parental leave and return to work policy to help with transition back
Generous paid time off
Hands-on career and leadership development programs
Flexible workplace/WFH

Company HQ

SoMa, San Francisco, CA

Leadership

Alex Solomon

(GM (Platform))

Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years

Salary benchmarks

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