Manager of Subscription Analytics, Condé Nast
$110-125k
Office located in World Trade Center, New York
Global media company
Be an early applicant
Global media company
1001+ employees
Be an early applicant
$110-125k
Office located in World Trade Center, New York
1001+ employees
Company mission
To inform in new and compelling ways, creating beautiful, visually arresting moments that offer new perspectives, and new forms of self-expression.
Role
Who you are
- 3+ years of experience in marketing analytics, growth analytics, subscription analytics, business performance, or a related field
- Solid understanding of the operating metrics and economics of a customer acquisition business; subscription experience strongly preferred
- Demonstrated ability to interpret business KPIs, identify significant performance trends, and investigate the factors driving results
- Familiarity with conversion rates, customer acquisition cost, lifetime value, retention/churn, revenue per subscriber, and channel performance
- Strong analytical reasoning, attention to detail, and proficiency with spreadsheets and business intelligence or reporting tools
- Ability to communicate findings clearly, prioritize the most important takeaways, and collaborate with cross-functional teams
- Bachelor’s degree in Business, Marketing, Economics, Finance, Analytics, or a related field, or equivalent practical experience
- SQL experience is helpful, and familiarity with statistical tools or Python/R is a plus, but advanced coding and data engineering skills are not required. More important is the ability to understand the business question, identify the relevant metrics, and interpret the results accurately
What the job involves
- Condé Nast is seeking a Manager to analyze and help improve performance across our consumer subscription business. This role will focus on tracking and interpreting the metrics that drive customer acquisition, retention, and subscriber economics, and turning those findings into clear, useful insights for our marketing and business teams
- We are looking for someone who understands how a customer acquisition business works, ideally within a subscription model. The right candidate can recognize which metrics matter, identify meaningful performance changes, investigate likely drivers, and explain what the results suggest about opportunities or challenges
- This is a business-oriented analytics role, with a greater emphasis on understanding and interpreting business performance than on data engineering, programming, or advanced statistical modeling. The Manager will work with analytics and data partners to obtain reliable information and use it to answer business questions. The role will provide performance data and supporting analysis for budgeting and forecasting
- Monitor and analyze subscription orders, conversion rates, channel mix, acquisition costs, retention, LTV, ARPU, and other key performance metrics across brands and acquisition channels
- Identify significant trends, performance gaps, and changes in results; investigate the factors contributing to those changes
- Distinguish meaningful underlying performance shifts from changes caused by channel mix, timing, pricing, promotions, or measurement differences
- Help identify opportunities to improve acquisition efficiency, conversion, subscriber quality, and long-term customer value
- Ask the right follow-up questions when performance differs from expectations, and use data to test possible explanations
- Track performance against acquisition and retention targets, highlighting significant variances and potential drivers
- Analyze campaigns, channels, pricing, promotions, and conversion initiatives to understand their impact on customer orders and business results
- Prepare accurate performance inputs and supporting analysis for broader business planning, budgeting, and forecasting teams as needed
- Help maintain consistent definitions and reporting for core business KPIs, and flag data-quality or measurement issues
- Prepare weekly and monthly reporting and concise explanations of what changed, why it may have changed, and what deserves further attention
- Communicate findings and practical recommendations clearly to marketing, growth, and analytics stakeholders
- Partner with Growth, Paid Marketing, CRM, Site, Brand, Finance, Operations, and data teams to answer business questions and support performance reviews
- Work with technical analytics partners to clarify data needs, validate outputs, and interpret results
Application process
- If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile
Our take
Condé Nast is a global media powerhouse, shaping culture through its iconic brands across print, digital, video, and social. These include Vogue, GQ, The New Yorker, Vanity Fair, and Architectural Digest and they reach audiences in more than 32 markets worldwide - the company has expanded far beyond magazines too, into entertainment, experiences, and even education.
With the decline in printed media, Condé Nast has stayed ahead by redefining what it means to be a modern publishers. Today, far more people engage with its digital and social content than its print editions, adn the company has leaned into that shift by prioritising digital storytelling, building massive online communities, and moving several titles behind paywalls to replace shrinking print advertising revenue.
Now, as the company looks towards the future, it has doubled down on growth and innovation. In 2022, it created a dedicated strategy and corporate development role to uncover new opportunities, while heavily investing in its entertainment division. The result: a legacy media brand that's actively reinventing itself for the next era.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company benefits
- Domestic Partner Benefit Extensions
- Free Mental Health Services
- Assistance in Refinancing Student Loans
- Long-term Remote Work Pilot
- Extended Bereavement leave
- Extended Parental Leave
- Added Adoption Financial Support
Company HQ
World Trade Center, New York, NY
Leadership
Roger Lynch
(CEO)Previously served as President and CEO for Pandora, CEO for Sling TV, EVP of Advanced Technologies for DISH Network and EchoStar Corporation, and Chairman and CEO for Video Networks International LTD.
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