Solutions Engineer, Zus Health
Delivery & Automation
$130-165k
+ Equity
Development platform for healthcare startups
Open for applications
Development platform for healthcare startups
21-100 employees
Open for applications
$130-165k
+ Equity
21-100 employees
Company mission
To catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around.
Role
Who you are
- The ideal candidate combines strong technical depth with a customer-first mindset
- 5-7+ years doing hands-on technical implementation, solutions engineering, or systems integration (healthtech/SaaS preferred)
- Deep familiarity with healthcare data standards (FHIR, HL7, CCD) and major EMRs (Epic, Cerner, athenahealth)
- Strong API and data pipeline experience (ETL, REST APIs, JSON, CSV ingestion)
- Comfort with data platforms (Snowflake, SQL databases) including schema design and query optimization
- Python scripting skills and SQL fluency—you can wrangle data and automate workflows
- Understanding of secure environments and compliance (HIPAA, SOC2)
- You've managed real customer relationships and know how to balance technical rigor with business outcomes
- Excellent at translating technical complexity into clear communication for non-technical stakeholders
- Strong project management instincts—you see around corners and keep implementations on track
- You can influence cross-functional teams without formal authority
- Bias toward action—you ship solutions, not excuses
- Excited by ambiguity and unstructured problems (not paralyzed by them)
- Hungry to use AI and automation to work smarter, not just harder
- Passionate about fixing healthcare's broken infrastructure
- Comfortable with up to 25% travel for customer engagements and company events
What the job involves
- We're looking for a Solutions Engineer who gets energized by two things: solving gnarly technical problems and making customers wildly successful
- You'll be the technical quarterback for new customer onboardings
- You'll be translating their vision into working integrations, navigating the chaos of healthcare data standards, and ensuring they extract real value from day one
- This isn't a paint-by-numbers implementation role
- You'll architect solutions, debug complex data flows, write scripts to automate repetitive work, and leverage AI tools to move faster than traditional implementation teams
- You'll enjoy solving messy integration challenges, building automation that eliminates manual work, and partnering closely with Product and Engineering to continuously improve the platform
- You'll lead end-to-end onboarding for new customers—from authentication setup to data mart configuration
- Integrate customer systems with Zus (APIs, SFTP, HL7, FHIR—the whole interoperability stack)
- Translate messy business requirements into clean technical architectures
- Build and maintain automated workflows that make implementations faster and more reliable
- Drive customer success through technical excellence
- Be the trusted technical advisor customers call when things get complicated
- Run technical deep dives and implementation reviews that actually move the needle
- Identify integration risks before they become blockers and solve them proactively
- Train customers on best practices so they become power users, not support tickets
- Use AI tools (LLMs, automation platforms, scripting) to eliminate manual work and scale your impact
- Build templates, scripts, and tooling that make the 10th implementation faster than the 1st
- Document learnings and create repeatable playbooks through automation that make the whole team better
- Partner closely with Product and Engineering to surface integration challenges and opportunities for platform improvement
- Translate real-world customer integration patterns into product feedback and roadmap insights
- Collaborate with R&D teams on emerging capabilities around AI, data pipelines, and developer tooling
- Act as the voice of the customer when identifying opportunities to improve developer experience and reduce integration friction
Our take
Whilst the healthtech sector is growing fast, the kind of tech needed to build within each healthcare field can be radically different. The result has been that most of these companies develop in a vacuum, with time and resources wasted on unnecessary duplications of tools, data, and backends. Zus is looking to remedy this health data isolation issue by building a shared development platform for healthcare startups.
The idea is that companies will benefit from shared data in the backend - thus bringing down the cost and delays currently involved in setting up individual new companies. Whilst the healthtech boom of recent years is showing signs of abating, at least in the US, it’s still a strong and fertile market with plenty of room for innovation. This should keep interest high for capabilities like those offered by Zus.
Moreover, the company is led by HealthTech veteran Jonathan Bush. His tenure at athenahealth saw it ultimately sold in a $17B private equity deal after becoming a leading healthcare network service provider. With this expertise, a market-accelerating proposition, and impressive partnerships, Zus has the potential to be an important player.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Mar 2023
$40m
EARLY VC
Jun 2021
$34m
SERIES A
Total funding: $74m
Company benefits
- Equity for all employees
- 401K plan - Complete with generous company match
- Excellent care options - Includes medical, dental, and vision
- Work from wherever - Be it from home, our office, or a hybrid of the two
- Flexible PTO - Hitting reset is strongly encouraged
- Zus-sponsored events - Remote employees are 100% included
Company HQ
Downtown, Boston, MA
Leadership
Jonathan Bush
(Founder & CEO)Originally an army medic, before consulting for a spell and then taking up an MBA at Harvard Business School. Subsequently founded athenahealth, and spent over two decades at the helm as CEO.
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