Senior Data Analyst, Parloa
Business Operations, US
$140-165k
+ Equity
2-3 days a week in office (New York City, NY)
AI agent management platform
Job no longer available
AI agent management platform
501-1000 employees
Job no longer available
$140-165k
+ Equity
2-3 days a week in office (New York City, NY)
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 5+ years of experience in data analytics or product analytics, with 3+ years focused on the GTM domain (Sales, Marketing, Customer Success) at a high-growth tech company or in consulting/finance with strong analytical and commercial exposure
- Strong proficiency in SQL (comfort with Python or R for deeper analysis is a plus)
- Experience applying statistical and machine learning techniques (e.g., regression, classification, survival analysis, time-series forecasting) to real-world business problems
- Experience with data visualization tools (Looker, Tableau, or similar, open source tools like Superset is a plus)
- Proven ability to design metrics, build dashboards, and tell compelling stories with data
- Experience working with sales and marketing data (CRM systems like Salesforce, marketing automation tools, customer success platforms)
- A strong mix of technical skills and business acumen you can both dig into a dataset and explain what it means for the business
- Excellent communication skills you can simplify complexity and influence stakeholders across all levels
- Comfort working in fast-moving, ambiguous environments, with a proactive and collaborative mindset
What the job involves
- As a Senior Data Analyst on our Business Operations team, you’ll be at the heart of how we use data to drive growth, efficiency, and clarity across our commercial organization
- You will partner with Sales, Marketing, Customer Success, and Product teams to transform raw data into insights that shapce strategy and execution. Your work will help us understand performance, design smarter processes, and accelerate how our go-to-market teams operate
- This is a unique opportunity to combine the technical depth of a data analyst with the strategic impact of a business operator. You’ll bring analytical rigor to some of our biggest questions, and build data products and frameworks that scale with the company
- You'll take ownership of end-to-end analytics projects in GTM domain: from defining the problem, to pulling and modeling data, to visualizing insights, to telling the story
- Partner with GTM leaders to design dashboards, KPIs, and reporting frameworks that drive accountability and decision-making
- Run exploratory analyses to uncover growth opportunities, efficiency gaps, and trends across revenue streams and customer segments
- Build and deploy predictive models such as customer lifetime value (LTV), churn risk, and upsell propensity to guide commercial strategy
- Conduct time-series forecasting for metrics like product usage, revenue, and pipeline performance to support planning and target-setting
- Work with analytics engineers to improve and scale our data models, ensuring high-quality, reliable sources for business-critical reporting
- Define and maintain data tracking requirements across commercial tools (CRM, marketing automation, product analytics)
- Collaborate cross-functionally to turn strategic goals into measurable outcomes and provide clarity on performance against targets
Application process
- Recruiter video call → Meet your manager → Quick SQL Test & Technical Interviews → Bar Raiser Interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $569.5m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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