Technical Communications Manager, Splunk

• Demonstrated ability post bachelor (English, writing, journalism) of at least 5 years with working experience or knowledge in cybersecurity industry; or (Information Technology, Cybersecurity or related field) with work experience in communications and awareness
• Experience working with highly technical teams, including software engineers
• Proven track record of producing successful communications: blogs, social media posts, PowerPoint/Google Slides
• Experience with MS SharePoint design
• Knowledge of Service Now, Excel/Google Sheets, Canva, JIRA
• Experience managing a communications program
• Experience creating and editing executive-level communications and briefings

Desirable

• The Splunk Global Security Organization is seeking a Technical Communications Manager, working with the Director of Communications, Training, & Awareness to lead security communications for our internal customers!
• Lead Splunk Global Security communications initiatives, in collaboration with our internal teams as well as corporate communications team, across the Splunk organization
• Level up our existing communications service offering by designing a comprehensive, communications strategy aligned with the greater Splunk Global Security strategy and Objectives and Key Results
• Collaborate with corporate communications for a majority technical (engineering) audience on Splunk security initiatives; building out communications plans that address multiple existing communications channels, including email, Slack, and intranet info pages
• Create and manage communications material including executive briefings, FAQs, internal amplifications, and intranet content
• Provide communications support during potential cybersecurity-related events
• Monitor communications metrics and feedback to optimize adoption, engagement and clarity
• Develop and maintain communications templates
• Act as editor-in-chief for all outgoing communications and support awareness communications efforts (edit and finalize far-reaching/critical slack messages, awareness emails, blogs, etc)
• Collaborate in crafting technical blog outlines for our security teams involved in producing regular Splunk external blogs