Member Insights Analyst Internship, Chime
$34-$50 per hour
Mobile banking for the everyday person
Job no longer available
Mobile banking for the everyday person
1001+ employees
Job no longer available
$34-$50 per hour
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- Are currently pursuing a Master’s degree in a quantitative field like Business Analytics, Statistics, Economics, MBA (with strong analytical background) or related disciplines
- Have strong SQL querying skills and are familiar with data visualization tools such as Looker, Tableau, etc
- Possess excellent communication skills, adept at explaining complex data insights to a varied audience groups
- Exhibit a strong analytical mindset, attention to detail, and problem-solving abilities
- Show eagerness to learn and a strong interest in using data to understand and enhance customer experiences
- Are proactive, able to work independently and in collaborative team settings
- Have a passion for consumer FinTech and are eager to contribute in a dynamic, fast-paced environment
- Display leadership potential, capable of handling multiple tasks and engaging in complex project work
- Are adaptable and flexible, ready to take on new challenges
- Maintain a low ego, open to learning and collaborating with a diverse team
What the job involves
- Chime is looking for a Member Insights Analyst Intern to join our OMX Reporting & Insights team
- This role is structured as a 3 month engagement
- Perform in-depth analysis of 360 views of the member experience: NPS, member feedback, member contacts, etc
- Utilize SQL and other data analysis tools for extracting, manipulating, and interpreting large datasets
- Collaborate extensively with product, engineering teams, and other key stakeholder groups, to transform insights into actionable recommendations for improving customer experience
- Present findings and strategic recommendations to various stakeholders, including leadership, through clear, compelling narratives and presentations
- Work on cross-functional projects, providing data-driven insights to support broader organizational strategies
- Explore opportunities for conducting advanced analytics to better understand customer behavior and preferences
Our take
Chime is part of the growing realm of fintech banks and providers, emphasising straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meagre interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $11.6B since its 2025 IPO. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base. That being said, Chime's IPO, rare in a financially uncertain period, proves that it has shifted from challenger to major player.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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