Product Operations Lead, SWORD Health
€56-120k
OTE
More information about location
Connecting physical therapists with technology
Be an early applicant
Connecting physical therapists with technology
1001+ employees
Be an early applicant
€56-120k
OTE
More information about location
1001+ employees
Company mission
To free 2 billion people from pain.
Role
Who you are
- Bachelor’s degree in Business, Engineering, Operations, or a related field
- 4-6 years of experience in Product Operations, Program Management, Business Operations, or a related role
- Strong project and stakeholder management skills, with experience coordinating cross-functional teams
- Strong analytical and data-driven mindset, with experience working with product or operational metrics
- Excellent communication and organizational skills
- Ability to work effectively in fast-paced, product-focused environments
- Experience working with product and engineering teams in technology companies
- Familiarity with product development processes (Agile, sprint planning, roadmap management)
- Experience building dashboards, reporting frameworks, or operational metrics
- Interest in improving product delivery processes and operational efficiency
What the job involves
- The Chief Of Staff for Product & Platform supports the execution and operational effectiveness of a specific product and the platform team. The role ensures that product initiatives are well-coordinated, priorities are clearly defined, and teams have the operational structure and insights needed to deliver efficiently
- Working closely with Product, Engineering, and Platform leaders, this role helps translate strategic priorities into actionable plans, maintains visibility over ongoing initiatives, and ensures alignment across stakeholders. The position plays a key role in improving operational processes, tracking performance metrics, and enabling teams to scale product delivery effectively
- Team: This role partners closely with the Product and Platform teams, collaborating with engineering, product management, operations, and other cross-functional stakeholders
- The position supports planning, coordination, and execution of product initiatives, ensuring alignment on priorities, timelines, and delivery milestones while enabling efficient collaboration across teams
- Support the execution of the product roadmap and platform initiatives, ensuring alignment across teams and stakeholders
- Coordinate cross-functional collaboration between Product, Engineering, Platform, and other internal teams to ensure smooth delivery of initiatives
- Maintain visibility over product initiatives, timelines, dependencies, and risks, ensuring teams remain aligned and informed
- Track progress of key product and platform projects, ensuring milestones and deliverables are met
- Facilitate team operating cadence, including planning sessions, sprint reviews, and initiative tracking
- Help structure and prioritize workstreams to support efficient product delivery and execution
- Monitor and analyze product and operational performance metrics to support data-driven decision-making
- Develop and maintain dashboards, reports, and scorecards to track progress, performance, and impact of product initiatives
- Identify opportunities to improve processes, workflows, and operational efficiency within the product organization
- Identify operational gaps or inefficiencies and help implement scalable processes and best practices for product operations
- Improve documentation, workflows, and collaboration practices to enhance team efficiency and transparency
Salary benchmarks
Our take
For a number of reasons including cost, only about 30% of patients complete their physical therapy regimens. This results in millions of people not receiving the full breadth of care they need to reach full recovery. And physical therapy practices are missing out on a massive amount of revenue potential.
SWORD Health’s clinical-grade virtual therapy platform pairs physical therapists with FDA-listed wearable technology to deliver personalised treatment plans that are more effective, easier and less expensive than traditional physical therapy. This encourages patients to complete their regimes and allows practices to bolster their income.
The company works with international insurers, health systems and employers, with clients from the Fortune 100 and 500 lists. It is the fastest-growing MSK company and a double-Unicorn, now valued at $4 billion. With a rapidly growing US market, it's using impressive funding to continue its foundational AI model development and expand into ever more areas of healthcare.
Steph
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2025
$40m
LATE VC
Jun 2024
$30m
LATE VC
Total funding: $368.1m
Company benefits
- A stimulating, fast-paced environment with lots of room for creativity
- A bright future at a promising high-tech startup company
- Career development and growth
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
- A stimulating environment with room for creativity
- A flexible environment where you can control your hours (remotely) with unlimited vacation
- Access to our health and well-being program (digital therapist sessions)
- Remote or Hybrid work policy
Company HQ
Chelsea, New York, NY
Leadership
Virgílio Bento
(Co-Founder & CEO)Co-Founder of EX Capital. Received their PhD in Electrical Engineering from the Universidade de Aveiro.
Márcio Colunas
(Co-Founder & CSO)Co-founded EX Capital and Findster Technologies. Previously worked as an Analyst/Software Engineer at Neuroinova, and was a Researcher at the Universidade de Aveiro.
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