Senior People Operations Generalist, Mercury
CA$113.7-142.1k
Salary for candidates based in the US; $108,300 - $150,400 dependent on location + Equity
Banking services for startups
Be an early applicant
Banking services for startups
501-1000 employees
Be an early applicant
CA$113.7-142.1k
Salary for candidates based in the US; $108,300 - $150,400 dependent on location + Equity
501-1000 employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- Have 3-5 years of experience as a People Operations specialist, generalist, or equivalent job in a high-growth company with at least 2+ years of hands-on experience in leave of absence administration and HR compliance, legal, and/or policy work
- Have experience using Workday (as an administrator)
- Have experience and/or interest in managing DEIB initiatives, such as our ERG program
- Demonstrate empathy and emotional intelligence, with the ability to handle sensitive, personal, and confidential matters with extreme care
- Demonstrate exceptional verbal and written communication skills, with the ability to switch communication styles based on the audience and objectives you’re trying to achieve
- Be highly organized and detail-oriented with the ability to manage dozens of leave cases and multiple projects at once
- Be comfortable working in ambiguous, ever-changing environments, and able to adapt and pivot with ease
What the job involves
- This role is ideal for someone who enjoys working in a dynamic environment and is eager to scale many of our key people processes and functions, from managing complex leave of absence processes to advancing our DEIB initiatives.
- You’ll be the go-to in-house expert for global leave practices and HR compliance, a trusted Workday partner, and the primary driver of our Employee Resource Group (ERG) program.
- Success in this role will require not only subject-matter expertise, but also the flexibility and adaptability to take on a wide variety of projects and evolve your scope as our team and business needs grow
- Act as Mercury’s primary point of contact and global subject matter expert for all things related to leave of absences—including deep knowledge in international leave practices and compliance
- Lead the development of country-specific leave of absence policies, ensuring they are tailored to each country's unique requirements and regulatory landscape
- Manage the end-to-end process to ensure a smooth employee experience for both employees, managers, and cross-functional stakeholders during leaves
- Serve as a key partner in the creation and implementation of global People Policies– ensuring they are compliant, scalable, and aligned with Mercury’s culture and values
- Proactively build and maintain toolkits, guides, and frameworks that support both employee experience and business needs
- Serve as the Absence partner for Workday, responsible for updating leave dates, holiday calendars, work schedules, and time off configurations
- Understand job architecture at a high level and be able to provide hands-on support to our HRIS Lead on a regular basis
- In partnership with the People team, own the vision and strategic direction for Employee Resource Groups at Mercury, ensuring they serve as opportunities for employees to build meaningful connections with their colleagues in a remote-first environment
- Function as the primary point of contact and advisor for all ERG leads and leadership partners by facilitating meetings to discuss engagement ideas, and troubleshooting challenges
- Project manage the annual DEIB Charter Metrics in partnership with Data Science, Design, and Recruiting
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$300m
SERIES C
Jul 2021
$120m
SERIES B
Total funding: $450.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(COO)Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(CEO)Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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