Legal Operations & Contracts Manager, Signifyd
$100-130k
+ Stock options and Annual Performance Bonus or Commissions
Fraud protection & cybersecurity for eCommerce
Open for applications
Fraud protection & cybersecurity for eCommerce
501-1000 employees
Open for applications
$100-130k
+ Stock options and Annual Performance Bonus or Commissions
501-1000 employees
Company mission
To empower brands with the confidence for fearless eCommerce through an end-to-end security platform that helps clients to pre-emptively prevent fraud.
Role
Who you are
- 4+ years of experience in a legal operations or contract management role
- 4+ years proven experience drafting and reviewing commercial contracts, including MSAs, Order Forms, and NDAs
- Demonstrated experience managing the full contract lifecycle process and administration in a time-sensitive environment
- Experience managing legal technology, including CLM (Contract Lifecycle Management) tools, and managing integrations between systems. Familiarity with Ironclad, Zip, Salesforce, or similar platforms is a strong plus
- A self-starter who works with minimal supervision and high integrity, while also being a strong and collaborative team player
- Outstanding written and verbal communication skills, with the ability to effectively communicate legal and business concepts to a variety of audiences
- Fluency in Spanish
- Bachelors degree preferred
What the job involves
- As a Legal Operations and Contracts Manager, you’ll help shape and optimize our legal systems and contracting processes while also drafting, reviewing, and negotiating agreements. You’ll collaborate with teams across the company to streamline deal cycles, improve our Contract Lifecycle Management (CLM) tools, and support critical agreements such as NDAs, MSAs, and order forms
- We’re a lean team, so your impact will be felt immediately. This is a hands-on role with significant opportunities for growth, perfect for someone who can balance business objectives with legal considerations, enjoys cross-functional collaboration, and thrives in a fast-moving environment
- Contract Negotiation: Review, draft and negotiate a variety of contracts, including nondisclosure agreements, master service agreements and statements of work
- Contract Lifecycle Management: Manage the entire contract lifecycle from intake and drafting to negotiation, execution, and renewal, including maintaining and managing our contract repository and electronic databases
- Sales and Stakeholder Advisory: Act as a primary point of contact for the sales team and other internal stakeholders, providing guidance and coordination throughout the contract lifecycle to ensure efficient and compliant deal execution
- Process Optimization: Develop, maintain, and enforce policies and standard operating procedures for legal and contracting processes. Continuously identify opportunities to accelerate contract closure by enhancing templates, streamlining negotiation workflows, and clarifying escalation guidelines
- System Administration: Act as the primary legal team interface with other departments in structuring cross-departmental functions, including the establishment and enhancement of company-wide IT systems, particularly our CLM tool
- Reporting and Analytics: Manage standard and ad-hoc reporting and metrics related to contract volume, turnaround times, and other key performance indicators to inform strategic decisions
- Cross-Functional Collaboration: Work collaboratively with the team to continually identify opportunities to accelerate contract closure, respond to inquiries effectively, and develop comprehensive contracting policies
- Innovation Champion: Be a champion for a better, faster, and simpler way of doing things within the legal and contracting functions
Our take
The growth in eCommerce over the last 20 years has also caused a large rise in consumer fraud. To combat this, Signifyd provides an end-to-end platform for commerce protection.
Its solution targets issues such as money lost to chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious and manual transaction investigations. Its machine learning, data-driven approach helps businesses reduce false positives and wrongly declined orders, permitting them to make instant ship/don’t ship decisions and improve the experience for legitimate customers.
The company has raised significant funding in the past which has supported its development thus far. It has also secured impressive customers such as Samsung, Lenovo and Walmart.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$205m
SERIES E
May 2018
$100m
SERIES D
Total funding: $411m
Company benefits
- Growth Opportunities
- Equity
- Exciting Workplace
- 4-day Workweek
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Rajesh Ramanand
(Co-Founder & CEO)They started their career at FedEx in Payments and Shipping Risk for 8 years prior to joining PayPal as Head of Risk. They left this position after 2 years in June 2011 to co-found Signifyd with Michael.
Michael Liberty
(Co-Founder & Board Member)Former CPO of the company. Before this, they were the Head of Digital Goods and Platform Risk at PayPal. They also served as the Director of Business Development and then COO of GWC Warranty.
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