Senior Legal Counsel, Trustpilot
Commercial
$190-212k
+ Restricted Stock Units
Consumer review website
Job no longer available
Consumer review website
1001+ employees
Job no longer available
$190-212k
+ Restricted Stock Units
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- This is a pivotal role for a seasoned commercial lawyer who thrives on complex negotiations, strategic thinking, and driving legal innovation at scale
- You're a strategic thinker who can balance legal rigour with commercial pragmatism, enjoys tackling sophisticated legal challenges, and wants to help shape how a global platform scales its commercial relationships
- Licensed to practice law in New York
- 5-8 years of relevant legal experience, with a strong background in commercial law
- Deep expertise in SaaS agreements, software licensing, data processing agreements (and related privacy compliance requirements), and complex technology transactions, including data licensing and strategic partnership relationships
- Proven track record of leading high-stakes negotiations and managing sophisticated commercial relationships
- Strong business acumen with the ability to provide commercially-focused legal advice that drives business outcomes
- Excellent leadership and mentoring skills with experience developing junior colleagues
- Outstanding communication and relationship-building abilities across all organizational levels, including C-suite executives
- Demonstrated ability to work independently and manage multiple priorities in a fast-paced, international environment
- Strategic mindset with experience in process improvement, legal operations, and scaling legal function
- Experience across multiple jurisdictions, particularly in international technology markets
- Background in marketplace, platform, or review/ratings businesses
- Familiarity with AI, ML, or emerging technology legal frameworks
- Additional language skills relevant to the Americas market
- Even if you don't feel you don't meet all the requirements, we'd still really like to hear from you!
What the job involves
- We're looking for an experienced Senior Legal Counsel to join our Commercial Legal team in the Americas
- You'll be instrumental in supporting Trustpilot's continued growth across the Americas, working with enterprise clients, strategic partners, and key stakeholders while helping to shape our legal frameworks for the future
- Sitting at the intersection of law, business strategy, and operational excellence, this role offers the opportunity to make a significant impact on how we contract and partner globally
- You'll lead on high-value, complex commercial agreements, mentor junior team members, and drive initiatives that enhance our legal operations and commercial processes
- Lead complex commercial negotiations across our Americas region, including enterprise customer agreements, strategic partnerships, and high-value supplier arrangements
- Drive legal strategy and innovation by developing scalable frameworks, templates, and processes that support business growth while managing risk effectively
- Act as senior advisor to commercial, partnership, procurement, and marketing teams, providing strategic legal guidance on business-critical initiatives
- Mentor and develop junior legal team members, fostering a collaborative and high-performing team environment
- Lead cross-functional projects including the development and enhancement of partnership programs, referral frameworks, and commercial product initiatives
- Champion legal technology and process improvement to deliver efficient, innovative solutions for contracting at scale
- Support business development by participating in key client meetings and submissions, RFP responses, and strategic partnership discussions
- Collaborate globally with other regional Legal and wider Trust teams to ensure consistency and best practice across Trustpilot's international operations
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.3m
LATE VC
Total funding: $179.2m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
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