Software Engineering, Salesforce

LMTS

$215.2-265.2k

AWS

Scala

Java

Linux

Jenkins

Maven

Git

REST API

Junior, Mid and Senior level

San Francisco Bay Area

World's leading CRM provider

Job no longer available

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Job no longer available

$215.2-265.2k

AWS

Scala

Java

Linux

Jenkins

Maven

Git

REST API

Junior, Mid and Senior level

San Francisco Bay Area

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in a related field
A related technical degree required (Computer Science, Engineering (any field))
Special Skill Requirements: (1) Java, Scala and related J2EE technologies; (2) Database; (3) Cloud Infrastructures (AWS); (4) Experience with containerization and microservices architecture; (5) HTTP; (6) Distributed computing and REST API; (7) CI/CD tools (Jenkins, Git, Maven); (8) Troubleshooting; and (9) Linux
Any suitable combination of education, training and/or experience is acceptable

What the job involves

Research, design, and develop computer and network software or specialized utility programs
Update software or enhance existing software capabilities
Utilize various tools and technologies to solve critical customer technical escalations to R&D from the Technical Support organization in a timely manner
Collaborate with the Technical Support team on alleviating customers from the current technical issues
Determine ways to "find the bug" utilizing top-notch troubleshooting techniques and all the tools and systems available within the R&D organization, digging deep into code
Identify root causes, propose test cases and fixes, and develop new debugging tools while working closely with product teams
Provide timely information to customer facing teams to improve overall customer satisfaction
Mentor Technical Support on technical issues and best practices
Build relationships with other teams across Customer Services, R&D, and data center operations as a technical expert
Provide expert opinion as R&D when required during an incident
Champion Support and Debug initiatives throughout R&D

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company benefits

With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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