Senior Product Manager, Quadient
Accounts Receivable Automation
Office located in Stratford, London
Business communication solutions software
Be an early applicant
Business communication solutions software
1001+ employees
Be an early applicant
Office located in Stratford, London
1001+ employees
Company mission
To simplify the connection between people and what matters.
Role
Who you are
- Minimum of 5 years of experience as a Product Manager, with at least 2 years in a senior role
- Proven track record of managing and leading product teams
- Extensive experience with ERP financial systems and Accounts Receivable processes
- Strong understanding of AI technologies and their application in product development
- Solid technical background with hands-on experience in software development processes
- Excellent leadership and team management skills
- Strong written and verbal communication skills, with the ability to effectively communicate with executive management
- Customer-first mindset with a passion for solving customer problems
- Ability to anticipate future challenges and proactively address them
- Experience working in an agile software development environment
- Skilled at working effectively with cross-functional teams in a matrix organization
What the job involves
- The Senior Product Manager is responsible for leading the product strategy and execution for our Accounts Receivable Automation solution. This role involves overseeing a team of product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations.
- The Senior Product Manager will work closely with engineering, sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with the company's overall strategy and objectives
- Lead, mentor, and develop a team of product managers
- Foster a collaborative and innovative environment within the product management team
- Define and communicate the product vision and strategy for the Accounts Receivable Automation solution
- Translate product strategy into actionable product roadmaps
- AI-Driven Product Development
- Integrate AI technologies to enhance product capabilities and customer experience
- Stay updated with AI advancements and incorporate relevant innovations into the product
- Market and Customer Insights
- Conduct market research and customer interviews to identify needs and opportunities
- Gain a deep understanding of customer experience, identify product gaps, and generate ideas to grow market share and drive growth
- Product Lifecycle Management
- Oversee the entire product lifecycle from concept to launch and beyond
- Prioritize product features and enhancements based on business impact and customer feedback
- Cross-Functional Collaboration
- Work closely with engineering, sales, marketing, and support teams to ensure successful product delivery
- Act as a product evangelist to build awareness and understanding across the organization
- Performance and Metrics
- Establish and track key performance indicators (KPIs) to measure product success
- Analyze product performance and make data-driven decisions to optimize outcomes
Salary benchmarks
Our take
Quadient is a global company providing intelligent automation for business communication, smart mailing, shipping, and parcel locker solutions; with a focus on improving the customer experience of ordering and receiving packages. Formerly known as Neopost, the company has grown to support hundreds of thousands of customers worldwide.
Quadient has a record for developing its offerings ahead of changes in the market and has a history of smart acquisitions. In the last couple of decades, the company acquired a series of companies with market-leading technologies – such as customer communication management provider GMC Software, and Parcel Pending, the leader in the US parcel locker market.
The beginning of 2024 saw the acquisition of Frama, a mailing and document management solution bring in 30,000 new customers for Quadient. It has also developed its largest lockers yet, enabling the company to expand service to retailers and distributors delivering extra-large and oversized goods.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company HQ
Bagneux, France
Leadership
Geoffrey Godet
(CEO, not founder)Previously served as President & CEO for Flatirons Solutions, CEO for Jouve, and Chairman of the Board for CORENA.
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