UX Content Design Intern, Back Market
Online marketplace for refurbished electronics
Be an early applicant
Online marketplace for refurbished electronics
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To restore trust and desire for refurbished devices.
Role
Who you are
- You thrive in a fast-paced environment and like working with people from all types of competencies — from engineers and UX designers to marketeers and analysts
- You have academic or boot camp training in UX writing/content design or professional work experience in these areas
- You accept feedback gracefully and not take yourself too seriously
- You have experience working with a house glossary and style guide
- You pay meticulous attention to detail!
- You can understand and adapt your writing to a brand tone of voice quickly
- English is a no-brainer — you must be able to write and speak at a native-level
- Experience with product design tools is a plus, but not required (e.g. Figma)
What the job involves
- As part of our world-class content design team, you’ll work closely with product managers, product designers, research, brand teams, and translators to explore the full user journey from end to end, making data-driven decisions, and keeping the user in focus
- You’ll craft meticulous content for UI surfaces and other essential user touchpoints
- You’ll learn our global glossary, house style guide, and tone of voice guide while partaking in general word nerdery with us on the reg
- Craft UX content for various parts of our Customer Journey user experience
- Collaborate with our existing content designers and writers to help with proofreading and editing all sorts of copy on deadline
- Keep the needs of an international audience in mind, working with stakeholders and our Localization Manager to ensure our approach is adaptable in 18 languages
- Participate in research to understand our users’ challenges first-hand, and keep these learnings forever front-of-mind as you improve our experience
- Dig into quantitative and qualitative data to discover opportunities to improve product copy, messaging, and signposting so our experiences and offerings feel seamless and delightful
Application process
- Phone interview with Campus Recruiter
- Content design challenge to be completed at home
- Technical interview with the UX Content Design Lead (Melissa) & CJ Tribe Design Manager (Florian)
- Cultural fit interview with a member of the Content Design team (Charlotte or Rachel)
- The internship will start Mid-March
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialize this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, they hope to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 16 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has raised over $1 billion in capital, which has been invested in expansion across new and current markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,
- Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right)
- Professional development programs, internal mobility, and the opportunity to make your career what you want it to become
Company HQ
19th arrondissement of Paris, Paris, IDF
Articles
Leadership
Previously Logistic Export Assistant at Devanlay Lacoste and Account manager at Neteven.
Vianney Vaute
(Chief Creative Officer)Previously Digital Strategist at Visual Link, Strategic Planner at BETC Paris and Strategist at Five by Five.
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