HR Operations Specialist, Algolia
2-3 days a week in office
Site search and discovery powered by AI
Be an early applicant
Site search and discovery powered by AI
501-1000 employees
Be an early applicant
2-3 days a week in office
501-1000 employees
Company mission
Algolia's mission is to change the way people interact with data.
Role
Who you are
- The ideal candidate should have experience collaborating with global, distributed teams, and be comfortable driving People Operations best practices, processes and programs
- As a team member we are looking for someone who embodies our core values: someone with grit that the team can absolutely trust, who genuinely cares about our people, and who acts with candor and humility
- Collaborating with a global team, you will be a strong communicator, empathetic and humble and comfortable with the unknown
- Strong UK knowledge of employment law compliance
- Exposure to EMEA Market
- Ability to work from our London office two-three days per week
- Can manage the business-as-usual activities with a high level of autonomy
- Strong analytical and numerical skills, problem-solving, and judgment
- 1 to 3 years of HR experience
- Excel advanced knowledge
- Attention to detail
- Action oriented. A doer who biases towards action
- Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)
- We’re looking for talented, passionate people to build the world’s best search & discovery technology
- As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity
- If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!
What the job involves
- Our People team is looking for a People Operations Specialist who will be responsible for managing employee’s day-to-day questions, constantly improving process and documentation, and being a part of taking our People Support Help Desk practice to the next level
- We can guarantee a career journey that is filled with change and growth as part of being a core member of a global and evolving company
- Respond to tickets accurately and within the SLA
- Employee data changes
- New hires & terminations
- Report requests
- Primarily scope: UK & AUS
- Promote employee experience and customer service when responding to tickets and building workflows
- Have a mindset for process improvement, implementation, and documentation. We are constantly evolving our processes towards global efficiency and automation
- Document all processes for internal training and external self-service
- Review data and run frequent audit procedures to ensure data integrity and accuracy
- Be a trusted advisor on questions related to People Team policies, procedures, and programs, especially in regards to UK and AUS labor law and local compliance
- Generate workforce reports related to headcount, attrition, and other data required by the team
- Collaborate on People Team programs
- Global Mobility: Visas & PEO management
- Leave of Absence and Time Tracking
- Collaborate on the build of Knowledge Management System (KMS) & policy repository
- Learn current People Support Desk processes and practices
- Advise where processes can be improved
- Identify gaps in process or knowledge
Salary benchmarks
Our take
While in-site searching has been available for some time from web search servers such as Google and Bing, its functionality is limited due to it relying on general web scraping techniques which can miss relevant information. By contrast Algolia indexes only the company's site, allowing its search to serve accurate results extremely swiftly, which helps to drive sales conversions aside from making sites far more usable. The efficacy of this solution can be seen from its customer base of over 10,000 companies including the likes of Slack, Zendesk and Lacoste.
To diversify and increase the product range, Algolia have expanded into other real-time APIs such as product recommendations available for eCommerce websites. With the company performing extremely well over the last few years, Algolia have recruited key senior executives to futher its growth. As the company continues to scale it seems likely that an IPO is not too distant a prospect.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
33% female employees
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2021
$150m
SERIES D
Oct 2019
$110m
SERIES C
Total funding: $334m
Company benefits
- Health Insurance
- Mental Health Care
- Accidental Death & Dismemberment Insurance
- Dental Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Life Insurance
Company values
- Grit - We thrive outside of our comfort zone, pushing ourselves to go ever further. We think long-term and constantly strive to be better, even if things don't always go as expected
- Trust - We trust each other just as we trust our users. We earn that trust by listening to each other, following through with our commitments and keeping our words
- Care - We want the best for our customers, community & colleagues. We go above and beyond to make sure they are happy
- Candor - We are open and honest. We give each other praise and criticism because we want to challenge each other and help one another grow
- Humility - We want our teammates to succeed as much as we do ourselves. We believe each team member is as important as the other and we approach each new challenge knowing that we may not have all the answer
Company HQ
Barron Park, Palo Alto, CA
Articles
Leadership
Bernadette Nixon
(CEO, not founder)Was previously CEO of Alfresco. Before that, was CRO at SDL and SVP & GM for OpenText
People progressing
Joined as an Account Executive. Promoted to Senior Account Executive after 1 year. They have been promoted to Director of Sales, Northern Europe.
Joined as an Enterprise Account Executive. Promoted to Director of Enterprise Sales after 2 years. Then promoted again to Head of Sales after 1 year. They are currently the Vice President of Sales for EMEA & APAC regions.
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