Organization Operations Program Manager, Apple
$133.9-255.4k
+ Eligible for discretionary restricted stock unit awards
Office located in Cupertino, CA
Personal technology company
Open for applications
Personal technology company
1001+ employees
Open for applications
$133.9-255.4k
+ Eligible for discretionary restricted stock unit awards
Office located in Cupertino, CA
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- We’re looking for a collaborative, organized and strategic team member with a passion for improving organizational efficiency, establishing business process and managing change and ongoing rhythm of business alongside leadership
- You’ll bring the right players together to solve problems and focus on how to develop repeatable, scalable solutions
- 5+ year experience as a Chief of Staff, Operations Manager, Business Manager or similar
Desirable
- Strong interpersonal skills; ability to build effective relationships and work well with people across functions, levels and locations
- Proven ability to manage large, complex projects effectively in fast-paced and global team
- Excellent organization skills, acute attention to detail, ability to handle multiple tasks
- Highly effective written and verbal communication skills; ability to distill complex information to be easily digestible for a variety of audiences
- Curious, flexible and a dedicated problem solver. Listening and learning are key
- Experience planning and executing virtual or in person team events such as offsites, All Hands or connection events
- Flexible and adaptable working style; can easily accommodate changes in priorities
- Strong sense of professionalism; able to work autonomously on assignments and handle sensitive and confidential information with integrity and discretion
- Excellent meeting facilitation and presentation skills
- Has a “can-do” attitude in all situations; no task is too big or too small to handle
- Experience working with software engineering organizations preferred
- Experience with Keynote, Pages, Numbers, and other Apple tools preferred
- Bachelor's degree or equivalent work experience
What the job involves
- You will work in a range of capacities from strategic planning, promoting effective communication, process development, and supporting special projects
- You will join a team of program managers who provide dedicated support to senior leaders in Apple Services Engineering
- You’ll primarily support Infrastructure engineering teams, partnering with the leadership team to define and execute strategic organizational development initiatives and business priorities
- Supporting leadership team to plan and develop agendas for recurring strategic and operational meetings, such as weekly staff. Capture action items and ensure actions are tracked and executed
- Coordinate quarterly business reviews, planning meetings and offsites including setting the agenda, partnering with presenters on content, and coordinating logistics
- Driving adoption and measuring the impact of standard practices and tools across the organization
- Overseeing and leading key organizational tasks like space planning, growth planning, headcount planning, fiscal budget planning, and management in partnership with finance and admin teams
- Identifying cultural areas for improvement and turning them into action in partnership with People Team and Learning & Development experts. Could include initiatives around career development, hiring, employee engagement, training, communication
- Developing and driving communication plans, including All Hands, blogs, leadership updates and internal documentation
- To be successful in this role, you will need to build effective partnerships across Apple and facilitate communication between cross functional groups
- Weekly Hours: 40
Our take
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company values
- We believe that we’re on the face of the Earth to make great products
- We believe in the simple, not the complex
- We believe that we need to own and control the primary technologies behind the products we make
- We participate only in markets where we can make a significant contribution
- We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
- We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
- We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change
Company HQ
Cupertino, CA
Articles
Leadership
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
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