Sales Engineer, Canary Technologies
Travel ~20%
Providing hospitality technology
Open for applications
Providing hospitality technology
101-200 employees
Open for applications
Travel ~20%
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- If you’re passionate about sales and innovation, we invite you to apply
- Minimum 5+ years working with Mid-market level sales prospects in a SaaS pre-sales/sales engineering capacity
- Ability to travel ~20%
- Excellent communication skills
- Proven analytical and problem-solving skills
- Consistent track record selling complex solutions
- Experience with Mid-market sales cycles
- Experience in the Hospitality industry is a plus
- Experience working with technical prospects and customers
- Expertise in managing pre-sales cycles and conducting technical evaluations using sales methodologies like MEDDPICC
- Strong knowledge of Javascript, SQL, various no-SQL databases, APIs, etc
- Familiarity with web/software development or a background in computer science/STEM
- Ability to think on your feet and passion for creative solutions
What the job involves
- As the first Canary sales engineer, you will drive business growth by supporting the technical needs of the sales organization
- Your role will be pivotal in effectively managing technical demo environments and POCs, communicating technical information to customers and helping to develop and maintain relationships to build trust
- This is an exciting opportunity to contribute to our company’s success and be part of a high-performing sales team in a competitive market
- Understand our product/service’s technical features, functionalities and benefits
- Study customer needs, pain points and business challenges in order to create customized sales proposals in partnership with Account Executives
- Generate and manage custom and personalized demo environments
- Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers
- Provide pre-sales support by answering technical inquiries and participating in sales meetings
- Liaise with the product and engineering teams to address technical concerns or requirements
- Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions
- Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions
- Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with Canary products and services
- Give active feedback and insights from the market to the product development and marketing team
- Participate in sales meetings, trade shows and industry events to promote our products or services
- Stay updated on industry trends, market dynamics and competitor offerings
- Partner and strategize with Account Executives for discovery calls, product demonstrations, POC support and onsite meetings
- Work with AEs to respond to RFIs and RFPs
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2024
$50m
SERIES C
Oct 2022
$30m
SERIES B
Total funding: $95.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
SoMa, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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