Marketing Development Representative, ServiceTitan
The expected hourly rate for this role for candidates residing in the United States is between $26.93 USD - $28.85 USD and is commission-eligible. Offers equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
The expected hourly rate for this role for candidates residing in the United States is between $26.93 USD - $28.85 USD and is commission-eligible. Offers equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Those who thrive in this role are motivated to be the best they can be every day by continuously applying feedback and best practices
- If you’re ready to be a part of a team that is leading the charge in transforming an industry (& your future career), this is the perfect opportunity for you!
- Exceptional verbal and written communication skills to make multiple phone and e-mail contacts per day
- Ambition because you recognize everyday is a new opportunity for you to be better than yesterday
- To be coachable with an appetite to seek and, most importantly, adapt feedback that is given
- To be a team player by effectively collaborating and being a positive influence to your colleagues
- To be adaptable and think outside the box to proactively address potential roadblocks and/or issues
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- ServiceTitan is the world’s leading all-in-one software for commercial and residential businesses
- Our Sales team plays a critical role in showing potential customers how our technology is not only able to transform business but also lives
- The first step in the customer journey begins with our Sales Development team
- Marketing Development Representatives (MDRs) are crucial team members who identify and connect with prospective customers on the impact ServiceTitan is able to bring for them
- A successful candidate will book product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities
- You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for success to build a long term career in Sales
- Build a strong inbound pipeline of prospective customers by converting inbound opportunities through form submission, online chat, & the inbound sales line Implement creative ways to engage and build rapport to maintain your book of prospects that have raised their hand to check out ServiceTitan
- Book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to successfully attain the partnership
- Communicate the value and areas of opportunities the product provides to prospects via phone and/or e-mail Mentor incoming MDR’s
- Achieve and exceed daily KPI’s and monthly MDR quota
- 1 Month Complete STartUp and MeasureUp (ServiceTitan’s New Hire Orientation program) Learn the SDR function - Value of role and opportunity, expectations, and ground work to execute day to day functions Deep dive into understanding trades industry, customer persona, and ICP Meet the amazing XDR team and cross functional sister departments
- 2 Months Pass all MDR Onboarding certifications Begin qualifying if prospects are a fit for ServiceTitan and handling discovery calls Confidently build and maintain sales pipeline, handle common objections, and reinforcement of product value
- 3 Months Fully ramped MDR hitting, or exceeding, quota Developed rapport and collaborative partnerships with other Titans to achieve goals Weekly 1:1’s with manager for continuous development and career pathing 12 months Continually hitting and exceeding quota Mentor and resource for incoming MDR’s Career development for future opportunities within the organization
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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