Researcher, Figma

• 5+ years in research/design roles at fast-paced product organizations or strategic consultancies focused on digital experience
• Proficiency in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches
• A history of being a proven communicator and storyteller, with a track record of presenting insights that secured executive buy-in or drove product changes
• Demonstrated ability to quickly ramps up on new projects and deliver measurable impact (1-2 weeks from start to finish)
• Experience in cross-team collaboration, with examples of horizontal work within organizations

Desirable

• The Figma Research team is seeking a dynamic and experienced Researcher to join our Rapid Research program
• This role is integral to our mission of connecting teams with customers throughout the development process, enabling confident iteration with a profound understanding of user impacts
• As a Rapid Researcher at Figma, you'll play a pivotal role in shaping the future of our products by delivering actionable insights and recommendations that drive strategic decisions
• You have deep expertise in a variety of research methods, but you don't hold those methods precious
• You can flexibly apply any tool in an unconstrained way to drive impact for the business
• You'll work closely with product managers, designers, and engineers to integrate user feedback into the product lifecycle, ensuring that our solutions meet and exceed user expectations
• In this role, building relationships quickly will be key to your success
• At Figma, we believe your role as a researcher is to bring your point of view to the table—not simply to regurgitate observations and insights
• This is a unique opportunity to join a team that values direct dialogue with our user communities, fostering a strong, human-centered approach to product development
• If you're passionate about advancing your research discipline and making a significant impact, Figma is the place for you to do the best work of your career
• Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints
• Synthesize research findings into actionable product recommendations
• Present research insights to cross-functional teams and senior leadership
• Collaborate with product managers, designers, and engineers to integrate user insights into the product development process
• Lead and mentor junior researchers on best practices and methodologies
• Adapt quickly to changing project requirements and priorities