GTM Enablement Program Manager, Lattice

• Lattice is looking for an experienced, high-impact SaaS Enabler to join our team
• With a deep understanding of impactful customer conversations, you excel as a learning facilitator, coach, consultant, and operator
• You thrive in managing multiple workstreams, collaborating cross-functionally, and strategically prioritizing initiatives that drive meaningful business results
• 4-6 years of progressive, professional experience in SaaS roles, ideally within sales enablement, customer experience, product marketing, sales management, and/or learning and development
• Demonstrated ability to design, develop, and deliver fully executed SaaS sales enablement programs and resources that resonate with diverse audiences
• Demonstrated experience in designing and facilitating engaging, impactful training sessions for groups of all sizes, from small groups to large cross-functional teams
• Strong organizational and prioritization skills to manage multiple projects and programs simultaneously while meeting deadlines
• Fluency in GTM business metrics, and the ability to leverage them to drive project and program effectiveness, as well as team success
• Strong understanding of adult learning principles and instructional design methodologies
• Hands-on experience with Learning Management Systems (LMS), Knowledge Management Systems, and Project Management tools
• Exceptional communication skills and outstanding ability to work across all teams and levels to build alignment, gain buy-in, and drive decision-making
• Ability to balance a results-oriented approach with a deep, genuine empathy for colleagues, customers, and the broader business
• A collaborative, enthusiastic attitude with a strong bias for action and a passion for empowering others to succeed
• A strong commitment to Lattice’s mission and values, including Ship Shipmate Self, Clear Eyes, Own The Outcome, and What’s Next?

Desirable

• In this role, you’ll serve as a trusted partner and consultant for our Go-to-Market (GTM) leaders and reps, driving the execution of Lattice’s business objectives through strategic enablement programs that enhance GTM team performance
• You will equip our distributed and hybrid teams with the skills, knowledge, and resources needed to demonstrate the value of Lattice’s innovative HR platform to prospects and customers
• As Lattice continues to evolve, you will play a key role in ensuring our GTM teams stay aligned, confident, and equipped to navigate change—driving clarity where it’s needed most and enabling teams to execute with focus and impact
• Partner with GTM Leadership: Collaborate with GTM leadership to identify key revenue priorities and design, build, and deliver compelling enablement for New and Existing Business teams
• Deliver Engaging Training: Design and deliver interactive and impactful sales training programs (think interactive live sessions, bite-sized online modules, and ongoing coaching) that deepen knowledge and drive behavior change
• HRIS Enablement: Lead targeted training and enablement initiatives focused on Lattice HRIS, equipping Revenue and Customer teams to position, differentiate, and support the product in customer conversations
• Product Launch Enablement: Develop and execute enablement programs for product launches, ensuring GTM teams thoroughly understand product updates and effectively communicate their value to customers
• Cross-Functional Collaboration: Work with cross-functional experts to equip GTM teams with in-depth knowledge of product features, benefits, and competitive differentiators
• Measure and Improve Impact: Define success metrics, monitor performance, and report on the impact of enablement initiatives to ensure they drive meaningful results
• Simplify Complexity: Translate complex, ambiguous information into actionable insights to create clarity and drive alignment across the business
• Remove Roadblocks: Partner with GTM leaders, front-line managers, reps, and cross-functional stakeholders to identify, prioritize, and address GTM roadblocks
• Gather and Apply Feedback: Create and maintain feedback loops with stakeholders to gather insights, identify knowledge and resource gaps, and refine enablement initiatives
• Foster Collaboration: Cultivate a collaborative environment within the GTM Enablement team, leveraging diverse strengths to achieve shared goals and amplify impact
• Champion Tools and Technology: Evaluate, implement, and optimize enablement tools and technologies that improve productivity and enhance learning experience