Sales Engineer, Dialpad

$104.2-128.8k

JavaScript

Python

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in San Ramon, CA

AI-powered cloud communications platform

Be an early applicant

AI-powered cloud communications platform

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Be an early applicant

$104.2-128.8k

JavaScript

Python

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in San Ramon, CA

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Company mission

To completely transform the way the world works together.

Job

Company

Role

Who you are

Minimum 3 to 5 years of customer-facing experience working as either a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar roles
A technical curiosity and excitement about delivering a technology solution that makes work better
Dabbles in scripting languages such as JavaScript and Python
Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills

What the job involves

As a Sales Engineer, you’ll own running demos and proof of concepts, including the gathering of success criteria, system configuration, admin training, user training, and troubleshooting
You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirements. You’ll possess an in-depth knowledge of Dialpad’s products and services, relating this knowledge in a way that is understandable to non-technical customers
This position reports to our Manager, Sales Engineering - Partners, with preferred working hours dependent on the location of the Sales team
Dialpad’s Sales Engineers will contribute to our Sales team by building technical relationships with prospects, delivering compelling product demonstrations, and running high-touch proof of concepts. In this role, our Sales Engineers will help businesses solve complex communications problems felt by everyone around the world
Dialpad’s Sales Engineering team plays an essential role in providing pre-sales technical support for all Dialpad products and services. This team aligns closely with Sales, Product, Engineering, Customer Success, and Support, as well as all levels of management on customer accounts
Own product demonstrations and deliver high-touch proof of concepts
Learn the many technical tools the Sales Engineering team uses to test network environments
Complete a Sales Engineering Demo Certification
Partner with the Sales team throughout the entire sales process

Our take

Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.

As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.

The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

8% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (4)

Company

Funding (last 2 of 9 rounds)

Dec 2022

$50m

LATE VC

Dec 2021

$170m

LATE VC

Total funding: $450m

Company benefits

Company stock options
Continued education stipend
Cell phone, home internet, and gym membership stipend
Work from home opportunities
100% paid medical, dental, and vision plan
Catered lunches, free snacks & drinks

Company HQ

San Ramon, CA

Leadership

Craig Walker

(CEO)

Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.

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