Head of Revenue Operations & Strategy, SevenRooms
$225-250k
OTE
Bonus Eligible
Hospitality guest experience platform
Be an early applicant
Hospitality guest experience platform
201-500 employees
Be an early applicant
$225-250k
OTE
Bonus Eligible
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- 15+ years of experience in a Sales Operations, Marketing Operations, Strategy, Sales Enablement, and/or Sales Leadership role in B2B SaaS (software-as-a-service) environments
- Proven track record of leading change management, building aligned tooling, developing methods to plan, forecast, measure and systemize Sales KPIs for internal teams and customers
- Deep understanding of standard business practices related to Marketing & Sales Operations processes and systems (sales cycle, CRM, Marketing applications, lead generation, reporting, forecasting, territory management, compensation planning, and sales quotas), as well as sales enablement best practices, training methodologies, and content management
- Demonstrated experience in designing sales commission plans at scale, including analysis, modeling, and optimization to drive revenue growth and align incentives with strategic objectives
- Experience leading GTM enablement teams and developing comprehensive training programs, onboarding processes, and sales methodologies that accelerate rep productivity and revenue growth
- Ability to thrive in an ambiguous environment with a high degree of autonomy
- Ability to build productive and positive relationships across the organization at all levels
- Excellent communication skills, particularly with executive-level partners
- Expertise and experience with GTM tools, including Salesforce, and enablement platforms for training and content management
What the job involves
- We are looking for a Head of Revenue Operations & Strategy to lead, optimize, and scale our GTM processes and systems to support SevenRooms' revenue growth
- The Head of RevOps & Strategy will collaborate directly with Sales, Customer Success, Marketing, Product, Engineering, Finance, and Strategy & Operations teams to define strategy, implement performance metrics, and influence alignment of all revenue operations
- This leader will be responsible for all aspects of planning, reporting, forecasting, quota allocation and management, process optimization, territory planning, and managing the overall design for the sales incentive plan in partnership with the Finance and People teams
- Additionally, this role will oversee the GTM Enablement team to ensure strategic alignment and effective execution of enablement initiatives across all revenue-generating functions
- This role will report directly to our Chief Revenue Officer
- The Revenue Operations team is responsible for increasing revenue growth through effective and efficient sales processes, systems, and analytics
- Your team will be responsible for strategy, planning, metrics reporting & analytics, GTM enablement operations, program management, and systems, fostering strong relationships with Revenue leadership
- Leadership: Build and lead a high-performing, results-oriented Revenue Operations & Strategy organization, including GTM Process & Operations, Revenue Insights & Reporting, Revenue Systems teams (Salesforce, Gong, etc.), and the GTM Enablement team
- Set and own the vision for the Revenue Operations organization moving forward, ensuring seamless integration between operational excellence and enablement initiatives
- GTM Enablement Oversight: Lead the GTM enablement function to develop and execute comprehensive training programs, sales methodologies, and onboarding processes
- Ensure alignment between enablement strategies and revenue goals, driving consistency in messaging, processes, and performance across all GTM teams
- Sales Strategy & Planning: Lead bottoms-up business planning, target-setting, and own a "rhythm of the business” framework and cadence for the revenue organization
- Provide analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, quarter and year-end reports, board slides, performance to quota, deal tracking, and funnel metrics & analysis across all lead sources
- Revenue Operations / Systems: Own all systems and tools related to our sales & Customer Success with SFDC as our central hub
- You will be responsible for evaluating, improving, and implementing all tools and software, including enablement platforms and content management systems
- Incentive Plan Design & Strategy: Partner with Finance and People teams to design and manage the sales commission strategy & overall revenue team incentives strategy, ensuring alignment with revenue goals and fostering motivation and retention across the sales team
- Lead ongoing assessments to optimize and refine commission structures based on performance and market trends
- Operations: Develop the cross-functional operating relationships, playbooks, processes, and KPIs to enable growth across our revenue function as we scale
- Ensure enablement materials and training programs support operational excellence and process adoption
- Collaboration: Work cross-functionally to influence and gain consensus from multiple stakeholders
- Collaborate with Product, Product Marketing, and cross-functional teams to plan, enable, and track go-to-market strategies for new product launches and pricing initiatives
- Lead major change management or transformation efforts requiring cross-functional leadership collaboration, including enablement-driven initiatives
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
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