Senior Technical Writer, Celonis

• Self-starter who can take the initiative with minimal supervision. If you see areas for improvement, let’s fix it!
• Comfortable working independently to gather information from software developers and product management about new features, and create (helpful, interesting, well-organized, consistent, high-quality) content from scratch
• Have prior experience documenting SaaS, client-server, on-premise, and cloud software applications
• Know how to participate in agile feature team meetings and represent the interests of the tech pubs team. If you have a great idea to improve a product feature, share it!
• Enjoying learning and using new products, testing the documentation you write and becoming an expert user
• 5+ years of technical writing or KCS experience in enterprise software
• Possess excellent content planning, organization, and time management skills
• Have the ability to act as an information designer, project manager, writer, editor, and publisher
• Experience working in Agile development environments, documenting APIs, (REST, and SOAP) or other programming languages with the ability to understand and write sample code
• Experience with Markdown, HTML, CSS, SQL, or other Web technologies is highly beneficial
• Excellent (fluent) spoken and written English. Although all of our documentation will be written in English, other languages would be advantageous

• As part of Product & Engineering you will have the opportunity to grow with a steep learning curve, being equipped with responsibility from day 1
• We are seeking a Staff Technical Writer who can work with our developers, users, and our open-source community to gather the technical information needed to create and maintain a wide variety of documentation
• Create, revise and publish world-class documentation
• Build relationships with product and engineering teams and actively participate in Agile teams. Be the voice of the customer!
• Become a subject matter expert (SME) developing expertise in your product area(s)
• Collaborate with Product, Design, and Engineering on writing best practices and consistent use of taxonomy
• Write, edit and review product UI components, in-app text strings and error messages. Suggest improvements and drive consistency
• Partner with Celonis Academy, Customer Support and Community teams to create the best self-service experience for customers
• Improve documentation through feedback analysis, support tickets and interviews
• Take on additional improvement projects to improve overall documentation quality
• Can you take complex ideas and communicate them in a simple, elegant way? Are you curious and want to learn something new every day? Are you passionate about creating and organizing technical information that facilitates users finding the information they need when they need it? Can you collaborate with diverse teams located globally? Are you a content innovator? Do you keep up with new content creation and presentation/delivery trends?

• Health and Wellbeing: Celonis is proud to offer competitive benefit options for you, your spouse or domestic partner, and your dependent children.
• Restricted Stock Options (RSUs): At Celonis, you’re not only a Celonaut but an owner. As a new hire, you will receive equity grants and have the opportunity to increase your equity holdings over time through annual refreshes and merit-based awards.
• Impact Days: Through Celonis’ annual Impact Days, every Celonaut has the opportunity to do something of significance that makes families, the communities we live in, our work, society, and the environment better.
• Parental Leave: Starting day one of employment, primary parents are eligible for 24 weeks of family leave for childbirth, surrogacy, and adoption, with 100% of pay and RSU vesting. Supporting parents are eligible for 12 weeks of family leave.

Total funding: $1.8bn

Celonis started out in an obscure niche which the company called process mining. Its first product was created to scan data logs for its clients and map out their processes in its entirety - inefficiencies and all. Celonis' product was in essence, to be considered a replacement for costly consultants and quants.