Senior Director of Product Management, Salesforce
Retail Cloud
$244.5-372.9k
Salary applicable to California-based roles
Office located in Mountain View, CA
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$244.5-372.9k
Salary applicable to California-based roles
Office located in Mountain View, CA
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10+ years of SaaS product management experience (or relevant experience)
- Experience gathering and redefining business requirements and market needs into a successful product strategy
- Strong organizational as well as written and oral communication skills
- Strong experience in partnering with engineering teams and writing detailed product definitions
- Experience with agile development methodologies like Scrum
- Understanding of software architecture and UX design
- Ability to prioritize multiple competing priorities in fast paced & iterative product development cycles
- Domain expertise in e-commerce, POS or payments space
- Bachelor's degree (technical disciplines preferred) or equivalent work experience
Desirable
- In-depth experience working with Salesforce products and APIs
- Prior experience working with the retail industry
What the job involves
- This role calls for a strong, proactive leader capable of autonomously driving projects. Ideally, you have demonstrated an excellent track record for driving new user-centric product capabilities from initial concept to successful delivery and market adoption in the retail industry
- Responsibilities:
- Lead the product vision for your area. Ensure that it aligns with the overall product and company strategy
- Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships
- Commit to the best user experience possible. Work closely with UX to develop, test, and deliver assets to Engineering. Drive the end-to-end feature delivery cycle
- Measure success - A feature's release does not decide success. Define what success means for each feature and each function before it even goes to development
- Collaborate across teams. Product managers play a critical role in creating alignment between engineering, customer success, design teams and other stakeholders
- Communicate with clarity and efficiency while coordinating product release communications for your components. Be a great partner with the Engineering team for both successes and challenges
- Serve as a domain and product expert for Retail Cloud and Modern POS with Engineering, GTM and customers
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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