Workplace Experience Manager, Apptronik
$70-90k
More information about location
5 days a week in office (Sunnyvale, CA)
Humanoid robot developer
Be an early applicant
Humanoid robot developer
201-500 employees
Be an early applicant
$70-90k
More information about location
5 days a week in office (Sunnyvale, CA)
201-500 employees
Company mission
To leverage robotics to improve universal quality of life.
Role
Who you are
- Proactive, ownership mindset, a genuine go-getter who runs a site independently and anticipates needs rather than reacting to them
- Clear understanding of boundaries and escalation: knows what to own, what to route to Facilities, and what belongs to other teams (EA, HR)
- Hospitality-forward and comfortable personally staffing a reception desk as the front-of-house presence of the office
- Professional poise and a genuine backbone: credible with all levels, from vendors to C-suite, with the judgment to push back diplomatically
- High-energy community builder who sets a site’s tone and culture
- Strong vendor coordination and day-to-day management skills
- Familiarity with visitor management (e.g., Envoy) and ticketing (e.g., Jira), or comparable systems
- Excellent communication, discretion, and interpersonal judgment
- Collaborative partner to the EA and HR teams, with clear respect for role boundaries and no interest in owning executive-support work
- Comfort operating in a fast-paced, ambiguous, early-stage site environment
- High school diploma or equivalent required
- Associate/Bachelor’s or coursework in business administration, hospitality, or workplace management preferred
- 3–5 years in reception, hospitality, guest services, workplace experience, office administration, or facilities coordination, ideally including a guest- or executive-facing environment. This is not an entry-level role, the emphasis is on a proven ability to operate independently and take ownership, not on tenure
- Ability to move throughout the office during the workday
- Ability to sit at and staff the reception desk for extended periods
- Ability to lift and move office supplies up to 25 lbs as needed (physicality is minimal, e.g., refilling a printer)
- Ability to work at a desk and use computer systems for coordination tasks
- Vision and hearing sufficient to communicate effectively with employees and visitors
What the job involves
- The Workplace Experience Manager owns the day-to-day experience and operation of Apptronik's Sunnyvale site, an executive- and VIP-heavy location supporting our perception AI and product teams
- This person is the face of the workplace and the owner of a site that must be polished, functional, and demo-ready at all times, and personally owns the reception desk as the front-of-house presence for the office
- Because Facilities leadership is on-site only periodically, the role operates with a high degree of independence: it anticipates needs, makes sound day-to-day decisions within clear guardrails, and resolves issues before they surface rather than waiting for direction
- When executives and VIPs visit, this role ensures the site and executive briefing center are clean, stocked, secure, and physically demo-ready, and delivers a polished front-of-house and guest experience, in support of the executive assistant team, who own meeting logistics, AV, agendas, and the executive's schedule
- The role requires the professional poise to work credibly with everyone from vendors and janitorial staff to C-level leadership, and the judgment to respectfully push back when a request to the workplace is unreasonable or unworkable
- This is a workplace and site-operations role, not an executive assistant role
- Executive calendars, travel, meeting logistics, AV, expense reporting, and executive/staff offsites are owned by the EA team
- This role owns the physical site, the reception desk and front-of-house experience, the guest and workplace experience, vendors, and site readiness
- The two are deliberately complementary: the EA runs the executive's day; the Workplace Experience Manager runs the site the executive walks into
- This role sits on its own growth path within Workplace & Facilities and is not a stepping-stone into or out of executive support
- The role is expected to operate independently within defined guardrails and to follow clear escalation pathways to Facilities leadership for anything structural, financial beyond approved thresholds, safety-related, or outside its lane
- Own and manage the reception desk as the site's front-of-house post, personally staffing it and/or coordinating coverage, greeting and directing employees, guests, vendors, and VIPs, and setting the standard for every arrival
- Own the daily experience and operation of the Sunnyvale site, ensuring it is consistently polished, functional, and ready for employees, executives, and VIP guests
- Act as the face of the workplace and the site’s decision-maker for day-to-day operations, exercising independent judgment between Facilities leadership visits and escalating what genuinely warrants it through defined pathways
- Keep the site and executive briefing center presentation- and demo-ready at all times, clean, stocked, functional, secure, so the space is never a variable when VIPs arrive
- During VIP visits and executive meetings, provide front-of-house, guest, facility, and vendor support to the EA and executive teams (who own logistics, AV, and agenda)
- Own visitor management (e.g., Envoy/VMS), check-in, and badging, and keep the reception area welcoming and well-organized so every guest, from vendors to VIPs, has a smooth, secure, professional arrival
- Identify, build, and manage local vendor relationships including catering as needed (janitorial supplies, beverage, etc.), managing performance to a high standard day-to-day
- Maintain supply, pantry, and workspace readiness so the site never scrambles ahead of a visit or event
- Partner with HR and Recruiting on onboarding logistics, workspace setup, access coordination, and first-day readiness
- Plan and lead site-wide, all-employee workplace and culture events (the EA team owns executive and staff offsites)
- Own seating and workspace planning as the site scales toward ~80 employees by the end of 2026
- Proactively surface facility, safety, and vendor risks; hold the space and its vendors to a demo-ready standard
- Maintain discretion and sound judgment around executives, guests, and confidential or VIP activity
Our take
Apptronik specialises in the development of advanced robotic systems designed to enhance and automate various industrial processes. The company's flagship product, The Apollo humanoid robot, is engineered to perform low-skill, physically demanding tasks that are repetitive and crucial for manufacturing efficiency.
The company's expertise extends beyond robotics into the broader realm of artificial intelligence and automation, contributing to its rapid growth and increasing prominence in the tech industry. Apptronik's products are designed to integrate seamlessly into existing workflows, offering solutions that address labour shortages and improve operational efficiency.
The company's partnership with Mercedes-Benz marks a significant milestone for both companies. This agreement to pilot Apollo robots in Mercedes-Benz manufacturing facilities represents Apptronik's first publicly announced commercial deployment. This is an exciting opportunity for the company, and as the industry continues to evolve, Apptronik is poised to leverage its technology to meet increasing demands in the robotics and automation sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2026
$520m
SERIES A
Mar 2025
$415m
SERIES A
Total funding: $949.9m
Company HQ
North Burnet, Austin, TX
Leadership
Jeff Cardenas
(Co-Founder & CEO)Received a Master of Science in Technology Commercialization from the University of Texas. Founded multiple startups and non-profits. Previously worked at IC2 Institute at UT Austin and in Technology at Deloitte Consulting.
Dr. Nick Paine
(Co-Founder & CTO)B.S., M.S. and Ph.D in Electrical and Computer Engineering from the University of Texas in Austin. Previously a member of the NASA-JSC DARPA Robotics Challenge team which developed high-performance hardware and software for robotic control.
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