Manager of Software Strategy & Operations, Wayfair
$112-123.5k
+ RSUs
4+ days a week in office
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
$112-123.5k
+ RSUs
4+ days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 5+ years of experience in a strategy or operational role with a strong track record using data to identify insights, creating new processes, influencing, and driving results
- Bachelor’s degree required and preferred in an analytical field, such as economics, math, statistics, supply chain management, analytics, or engineering. MBA is a plus
- Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization and across different teams
- A strategic thinker who thrives in ambiguity and is excited by the opportunity to shape and define a new area
- An analytical problem solver with strong financial acumen, a data-driven approach to decision-making, and the ability to identify trends within datasets to drive decision-making
- Ability to use data to break down components of purchases and drive the right conversations around the decisions we need to make
- Negotiation experience and/or an understanding of the Software/Cloud landscape is a plus but not required (we can teach you)
- A highly organized project manager who can juggle multiple priorities, drive cross-functional initiatives, and ensure flawless execution
- A proactive self-starter who is comfortable working in a fast-paced, evolving environment
What the job involves
- The Strategic Sourcing (Procurement) team drives cross-functional transformation through smarter purchasing, better technology, and a strong focus on business enablement
- We sit at the intersection of the business, technology, and finance, ensuring every dollar spent delivers outsized impact
- As our technology footprint continues to scale, we drive the strategy for creating a centralized, forward-looking approach to how we buy, govern, and optimize software
- We are seeking a strategic, analytically-minded, Software Strategy Lead to own and evolve Wayfair’s enterprise-wide software portfolio
- This role is responsible for shaping the long-term technology roadmap in partnership with business and engineering leaders, while also providing commercial and financial discipline to how we invest in software
- You will define and oversee governance processes, lead cloud negotiations, and work closely with Finance to ensure ROI from all software spend
- This is a strategic role charged with making sure Wayfair is making the right software investments, at the right time, for the right reasons
- End-to-End Software Ownership: Oversee Wayfair’s entire software portfolio—commercial strategy, governance, financial discipline, and long-term planning—across all business units and functions
- New Tech Roadmap & Strategy: Partner with business, tech, and product leaders to define and drive our strategy for emerging areas (ex. GenAI), identify use cases, and map short- and long-term implementation roadmaps
- Cloud Strategy & Negotiations: Support cloud infrastructure commercial negotiations and partner with technical and business stakeholders to evaluate tradeoffs and shape long-term cloud purchasing strategies
- Software Spend Management: Serve as the key partner to FP&A for forecasting and managing software spend. Build frameworks to evaluate ROI, align spend with business goals, and track impact
- Governance & Decision-Making: Design and evolve software governance processes to ensure technology decisions are timely, strategic, and consistent with Wayfair’s broader priorities
- Consolidation & Rationalization: Proactively identify opportunities for consolidation and simplification of software tools. Align roadmaps across stakeholders to realize value and reduce redundancy
- Stakeholder Partnership: Act as a trusted advisor to Engineering, Product, Finance, Legal, and the Executive team on major software decisions and enterprise tech strategy
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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