Payments Specialist, YouLend
Plus Stock Options
More information about location
Embedded merchant financing
Job no longer available
Embedded merchant financing
201-500 employees
Job no longer available
Plus Stock Options
More information about location
201-500 employees
Company mission
To enable future financial services to embed their operations within customer-oriented product suites.
Role
Who you are
- Ability to be flexible, quickly learn new skills, and meet uncompromising quality requirements and production expectations while working closely with others in a team environment
- Ability to work independently; take initiative; and adapt to change
- Strong problem solving ability
- Strong processing and analytic skills with the ability to analyse large amounts of data, decipher higher risk attributes, and handle appropriately
- Strong interpersonal and verbal/written communication skills
- Must be able to multi-task and thrive in a busy paced, high intensity, high demand and on time environment
- Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities
- Must possess critical thinking, analytic and problem solving skills to be used in operational planning and evaluation
- Ability to deal with highly confidential information in a professional manner
Desirable
- Working knowledge of AML procedures
- Payments experience in a fintech environment
- Demonstrated competency with all Microsoft Office products and SQL based product
- Be ambitious and motivated – as the company grows there will be opportunity for development
What the job involves
- YouLend has an incredible opportunity available within our dynamic Credit Operations team
- You will join our Payments sub-team to build and maintain an in-depth understanding of our platform and provide support to the rest of the business which includes problem solving, data analysis and other ad hoc projects
- We are constantly innovating and automating workflow, and you will be expected to contribute your views on how we can continuously improve and better integrate workflows
- You will support your Team Lead and agree strategies to improve both our customer service, payments and funding processes
- Daily execution of payments, including Faster Payments, International Payments, in line with the agreed cut offs
- Reconcile the correct allocation of incoming payments within agreed times scales
- Investigate and correctly resolve payment exceptions, (e.g. rejections, bounce backs, etc.)
- Completing Post Funding Requests in line with SLAs
- Liaising with internal and external partners regarding payment delays, as applicable, and managing the solution to those delays with the Payments Team Lead
- Assigning payments from third party debt purchasers
- Monitoring transactions to identify and prevent fraud
- Liaise with colleagues and external parties to promptly and effectively answer any payment related queries. Ensure service provided is to a high standard and make recommendations to improve and streamline processes and interactions
- Develop an in-depth understanding of the payments platform
- Manage your time effectively to ensure all critical tasks are completed and deadlines achieved
- Ensure timely completion of projects and goals in accordance with engagement and requirements
- Be the point of contact for payment related queries
Salary benchmarks
Our take
Securing funding can be complicated, arduous and often inaccessible to many companies. YouLend solves this problem by giving eCommerce platforms and tech companies better access to fast and flexible funding.
YouLend has benefited from the boom in the financial services industry, but this also means the company has had to compete with a number of other embedded finance startups, such as Weavr. Despite this, YouLend's focus on online merchants has allowed it to remain competitive in its offering. What's more, the company's revenue-based repayments system differentiates its solution from more established loan options.
YouLend's flexibility and the speed with which merchants can obtain funding has allowed it to gain a foothold in the growing embedded finance market. However, it will need to focus on growing its customer base even further if it wants to scale in this competitive space.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Stock Options
- Private Medical insurance via Vitality
- EAP with Health Assured
- Enhanced Maternity and Paternity Leave
- Modern and sophisticated office space in Central London
- Free Gym in office building in Holborn
- Subsidised Lunch via Feedr
- Deliveroo Allowance if working late in office
- Monthly in office Masseuse
- Team and Company Socials
- Football Power League / Squash Club
Company HQ
Holborn, London, UK
Articles
Leadership
Mikkel Sølvsten Velin
(Co-CEO)Started out as a Junior Associate at Bech-Bruun, and was an External Lecturer at the University of Copenhagen. Was a Partner at Rogge Global Partners (now Allianz Global Investors).
Diversity, Equity & Inclusion at YouLend
Joanne Savage (Talent Acquisition Manager)
- At YouLend we’re providing a technology first approach to finance. Our product helps smaller businesses that are the backbone of the economy, and our teams are at the core of delivering our product. We strive to create an equitable culture and we believe our teams are strongest when they are diverse and inclusive.
Share this job
View 8 more jobs at YouLend