Senior Product Manager, Zapier
AI Capabilities
$174.2-261.2k
Canada: CA$174.2K – CA$261.2K • Offers Equity • Offers Bonus
Workflow automation service
Be an early applicant
Workflow automation service
1001+ employees
Be an early applicant
$174.2-261.2k
Canada: CA$174.2K – CA$261.2K • Offers Equity • Offers Bonus
1001+ employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You’re an experienced Product Manager with a strong technical foundation. You’ve worked on deeply technical or platform-oriented products; things like developer platforms, ML infrastructure, or AI/LLM (Large Language Model)-based systems. You’re comfortable navigating complex systems and working hand-in-hand with engineers to make them simple, scalable, and reliable
- You’re a builder at heart. This is a greenfield effort, so you thrive in ambiguity. You can take a blank canvas, gather input from multiple stakeholders, and turn it into a clear roadmap that balances technical feasibility with product impact
- You’re self-directed and collaborative. You excel in prioritization, roadmap planning, and leading cross-functional teams from ideation to launch. You’re transparent with your stakeholders and skilled at overcoming roadblocks to continue delivering value
- You’re bold, pragmatic, and obsessed with results. You set big goals and you back them up with diligence on why they matter and how we’ll achieve them. You are committed to delivering measurable business outcomes
- You are a skilled communicator. Zapier is a 100% remote team and relies heavily on asynchronous communication. You excel at selecting the right tools and communication styles, whether you’re articulating your team’s vision, roadmap, and progress, or building momentum across the company
- You are available for team meetings between 10am - 3pm ET. While we often communicate asynchronously, product teams have 5 overlapping business hours for team meetings and effective collaboration
- We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description
What the job involves
- My name is Anna Marie, (or sometimes AMC) and I’m the Head of Zapier's AI orchestration, an experimental AI workspace, and this role will report to me
- I'm seeking a Sr Product Manager to lead the vision and execution of Zapier’s AI Capabilities team — the group building the shared foundation that will power all of our runtime AI products, including Agents, Chatbots, and AI by Zapier
- As a Senior PM for AI Capabilities, you’ll define and deliver the platform that will make every AI experience at Zapier smarter, faster, and more reliable
- This is a foundational role: the AI Capabilities platform is just starting up; you’ll help design it from the ground up
- You’ll partner closely with engineering, design, and product teams across Zapier to build the APIs, runtime infrastructure, and orchestration layers that will power our next generation of AI-driven automation
- Your mission is to make it effortless for AI product teams to deliver features that delight users; without reinventing the wheel every time
- Build the shared platform and APIs that power AI across Zapier’s 8,000+ integrations
- Partner with product teams to unify and evolve our AI runtimes into a single, reliable orchestration layer
- Enable AI teams to focus on delivering features that matter while your platform handles the underlying complexity
- Translate cutting-edge AI and LLM capabilities into reusable, well-designed services
- Define success metrics that ensure your platform drives measurable quality, reliability, and developer velocity
- Lead Product Vision and Strategy for Zapier’s AI Capabilities platform, aligning it with our broader company and AI goals
- Work cross-functionally with engineering and other AI product teams to deliver the shared APIs and infrastructure that enable AI-powered experiences
- Shape the developer experience for internal teams who will build on top of this platform, ensuring ergonomics, reliability, and ease of use
- Translate AI/LLM capabilities into productized components that power new user experiences
- Partner with multiple AI product teams (Agents, Chatbots, AI by Zapier) to unify runtimes into a single, reliable AI orchestration service
- Define success metrics and use data to inform prioritization, roadmap decisions, and iteration
Application process
- Deadline to Apply January 3, 2026 at 8:00 AM UTC
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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