Enterprise Account Executive, Zoom

Zoom Contact Center

$174.5-389.4k

Plus bonus and equity

Senior and Expert level
Remote from US
Zoom

Video-focused online communications platform

Job no longer available

Zoom

Video-focused online communications platform

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Job no longer available

$174.5-389.4k

Plus bonus and equity

Senior and Expert level
Remote from US

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Company mission

To make video communications frictionless and secure.

Role

Who you are

  • We are seeking a talented individual Enterprise account executive with specialized experience in Contact Center sales
  • Understands the industry standards, and has the ability to partner with direct sales account executives to prospect new opportunities and increase sales funnel
  • Experience (6+ yrs) Enterprise Contact Center Sales Experience
  • Able to lead and manage strategic and complex Enterprise sales cycles from start to finish
  • Experience working within strategic Enterprise accounts
  • Experience leading others with product/services training; demo and sales guides; learning and training materials
  • Experience utilizing Customer Relationship Management (CRM) tool
  • Able to travel as needed

What the job involves

  • Primary goal is to partner with sales Account Executives to upsell current customers and assist in closing potential customers. Drive, build and manage pipelines for assigned territory
  • The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide
  • Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration
  • Qualifying leads and perform needs assessment, engaging technical resources
  • Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews
  • Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close
  • Developing and maintaining business within existing accounts, managing large, complex sales situations and sales campaigns
  • Partnering with sales Account Executives to upsell current customers and assist in closing potential customers
  • Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
  • Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

Application process

  • End Date: May 1, 2025
  • At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

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Insights

Top investors

7% employee growth in 12 months

Company

Company benefits

  • Work from home opportunities
  • Retirement benefits
  • My-Time-Off (MTO), an extended vacation policy
  • Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
  • Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
  • Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
  • Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
  • Employer Matching of Charitable contributions up to $500 USD equivalent/year
  • Annual Zoom Store Allowance
  • Business Travel Accident Insurance

Funding (last 2 of 5 rounds)

Jan 2017

$100m

SERIES D

Feb 2015

$30m

SERIES C

Total funding: $148.5m

Our take

Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.

Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.

To counter these trends, Zoom is expanding its business offerings through product development and strategic aquisitions, such as that of Solvvy (an AI and automation service) in 2022. It remains to be seen if this will be enough to turn things around for Zoom: along with many other large tech companies it has recently engaged in large-scale layoffs to realign itself with a difficult economic situation. Still, it is a profitable company and a household name, and its track record of innovation means it is still very much one to watch in the communications space.

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Freddie

Company Specialist at Welcome to the Jungle