Community Manager, Kandji

• 5-7 years of experience in a community management, event management, or customer engagement role, preferably within the technology, SaaS, or security industries
• Proven experience organizing and executing both online and in-person events and meetups
• Deep understanding of community building principles, with the ability to create meaningful connections and experiences for members
• Strong organizational skills and the ability to manage multiple community initiatives simultaneously
• Excellent communication and interpersonal skills, with a passion for engaging and helping others
• Experience working with online community platforms (e.g., forums, Slack, Discord, Reddit) and social media tools
• Data-driven mindset with the ability to analyze community performance metrics and adjust strategies accordingly
• Self-starter with a proactive approach to growing and nurturing communities
• Ability to work cross-functionally with internal teams (e.g., marketing, product) to ensure community initiatives align with business goals

Desirable

• Kandji is looking for a Community Manager who is passionate about building and nurturing thriving communities within the IT and security space
• You will define and execute a comprehensive strategy to activate and engage our IT and security professionals through online and in-person experiences
• By organizing community events, meetups, and fostering meaningful connections, you will play a pivotal role in shaping Kandji’s brand as a trusted leader in the IT and security space
• Develop and execute community strategies that engage IT and security professionals, creating lasting relationships that align with our business goals
• Organize and lead community events and meetups both online and in-person to foster interaction, education, and collaboration within the community
• Launch and manage online community initiatives to drive ongoing engagement and knowledge sharing
• Collaborate with the marketing, product, and sales teams to align community efforts with broader company objectives
• Identify opportunities for community growth by listening to feedback and continuously refining your approach to meet the needs of our IT and security audience
• Develop a community content plan to ensure a steady flow of relevant discussions, user-generated content, and educational resources
• Track and report on key metrics related to community growth, engagement, and sentiment, sharing insights with leadership and key stakeholders
• Actively engage with influencers, industry experts, and community leaders to broaden Kandji’s visibility in the IT and security space