Senior Strategic Partner Manager, Hive
Germany and Poland
€64.3-101.7k
OTE
+ Equity incentive plan
Operations platform for independent commerce
Be an early applicant
Operations platform for independent commerce
201-500 employees
Be an early applicant
€64.3-101.7k
OTE
+ Equity incentive plan
201-500 employees
Company mission
To be the operational brain of your D2C company, so that you can focus on other aspects of your business.
Role
Who you are
- We know, sometimes you can't tick every box. We would still love to hear from you if you think you're a good fit!
- You have 5+ years of experience in operations, logistics, supply chain, consulting, or a fast-growth startup, ideally with exposure to both commercial partner management and operational/network performance
- You've led people before, through direct reports, mentoring, or strong matrix leadership, and you know how to set direction, coach, and hold others to a high bar without micromanaging
- You have a track record of managing commercial relationships end-to-end with carriers, 3PLs, freight or fulfilment providers, or similar external partners, including negotiating contracts and driving cost down
- You're comfortable getting into operational detail (site performance, SLAs, root-cause analysis) and you actually like spending time on the warehouse floor or in the sorting center, not just in spreadsheets and meeting rooms
- You're an owner; you take decisions independently, move fast, and treat the DE/PL business like it's your own
- You are analytically strong and confident using data to drive negotiations, partner conversations, and operational decisions
- You have excellent communication skills and fluency in English & German
What the job involves
- Germany and Poland sit at the core of Hive's business. Germany is our home market, and Poland is one of our most strategically important fulfillment regions. This role owns end-to-end partner operations for both
- As Senior Strategic Partner Manager DE/PL, you will own Hive's delivery, freight, and fulfillment partner portfolio across Germany and Poland, while leading a small, high-impact team
- You'll be accountable for everything from commercial partner relationships down to operational performance at our partner sites, and be the face of operations for these two markets, internally with our Growth Team and externally with our most important carrier and 3PL partners
- You'll do this with two direct reports: a Junior Strategic Partner Manager, and a Special Operations Manager based in Poland
- Own the full DE/PL partner portfolio end-to-end (delivery, freight, and fulfilment), from contract terms and commercial performance (DE/PL P&L) through to operational performance (fulfilment health score, SLA adherence, pickup planning), including business reviews with key partners
- Lead negotiations with Hive's most strategic carrier and fulfilment partners, driving cost efficiency without compromising service
- Set the strategic vision for the DE/PL network (partner mix, capability gaps)
- Lead and develop a team of two: set clear targets, coach on both commercial and operational topics, remove blockers, and hold a high barDrive operational performance with your Special Operations Manager, and commercial performance with your Junior
- Strategic Partner Manager (alongside your own negotiation work)
- Be the face of Hive Ops for DE/PL, internally with the Growth Team and Merchant Care; externally with carriers, 3PLs, and fulfilment partners
- Be the go-to escalation point internally for all DE/PL Ops topics across Slack, business reviews, and cross-functional projects
Our take
Streamlining commerce operations requires the participation of various departments, which can complicate the purchase-to-delivery cycle and lead to delays. Hive’s platform helps to streamline commerce operations through a network of operations providers.
Hive’s Warehouse Management System works in tandem with its Transport Management System to organise and economise the operations of eCommerce businesses. Importantly, its network of solutions means that users can give their customers an accurate delivery date from the moment of purchase online. This leads to a better experience that can help foster loyalty and support repeat purchases.
This is an attractive proposition, especially as eCommerce begins to take over from the high street and consumer expectations continue to rise. Investors have recognised this potential in Hive, which intends to use its latest funding round to accelerate growth and product development, with the ultimate aim to reach consistent profitability soon.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2024
$21.5m
SERIES A
Nov 2021
$34.2m
SERIES A
Total funding: $63.4m
Company benefits
- Virtual employee stock options for all full-time team members
- Operating system and hardware of your choice (plus additional tech equipment that you need, screens, you name it)
- 30 vacation days annually, with the opportunity for a sabbatical after three years with us
- Dedicated monthly wellness and productivity budget
Company HQ
Mitte, Berlin, Germany
Leadership
Franz Purucker
(Advisor & Co-founder)Previously worked in Strategy and Consulting at McKinsey & Company. Was also an Investment Banker at JP Morgan and worked in Venture Development at Rocket Internet.
Leonard Von Kleist
(Advisor & Co-founder)Previously Risk Advisory Intern at Deloitte, ML Engineer at Araneum Technologies and Hybrid Mobile Developer at LivingTech.
Oscar Ziegler
(CEO & Co-founder)Previously Junior Engagement Manager at McKinsey & Company. Was also Head of Logistics (HK) at foodpanda and was a Google Student Ambassador.
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