Solutions Engineer, Quantum Metric
German Speaking
+ Stock Options
Up to 25% travel
Continuous product design platform
Be an early applicant
Continuous product design platform
201-500 employees
Be an early applicant
+ Stock Options
Up to 25% travel
201-500 employees
Company mission
To improve how organizations use their data to understand their customers and build customer-defined digital products faster.
Role
Who you are
- Fluency in English and German with the ability to effectively support and communicate with customers in both
- Ability to work in a fast-paced, continually evolving environment
- Fundamental knowledge of analytical tools such as Adobe, Google, etc
- 3-5+ years of experience working with at least one of the following client-side web technologies: HTML, JavaScript, React, Angular, Ember, Meteor, etc
- Knowledge of website frameworks, components and concepts
- Excellent communication and presentation skills
- Passionate about technical sales and working with customers
- Ambitious and self-motivated with a high emotional IQ, as this role is largely remote
- Ability to work on multiple customer-facing POCs and other time-sensitive activities concurrently
- Highly coachable with a strong desire to improve and grow as a professional
- History of working at start-ups is a plus
- Experience working remotely is a plus
- Experience/understanding of native/hybrid mobile apps is a plus
- Experience with other CXM vendors is a plus
- At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity
What the job involves
- As a Solutions Engineer at Quantum Metric, you will be responsible for providing world class pre-sales technical support to the sales team
- Working directly with customers you will be the subject matter expert on customer experience management and QM
- You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry leading CXM solutions
- During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment
- Pre-sales technical consultant
- Developing product demonstrations and POCs
- Technical account strategy in partnership with Account Executives
- As a start-up, when something needs done, you just do it. Help is always available, but you'll wear many hats. As an SE, you might write white papers, assist building the online help, author training guides, etc
Our take
Quantum Metric accelerates the creation of digital products by enabling businesses to build faster, more efficiently, and with greater confidence. Its continuous design platform connects companies directly with digital customer interactions, allowing them to make real-time decisions that align their products with consumer preferences. The effectiveness of Quantum Metric's approach is evident in its impressive client list, which includes US Bank, Western Union, Air Europa, and laska Airlines.
Its clientele spans diverse industries, from eCommerce to fintech. This breadth is unsurprising given the increasing online shift across most sectors, making the creation of optimal digital products more crucial than ever. With booming areas like eCommerce and neo-banking, many companies have the financial resources to invest in tools that support and strengthen their operations.
The platform's versatility across various business areas gives Quantum Metric a competitive edge over rival analytics tools from Adobe and Google, which are more limited in scope. Given this advantage and the expanding digital landscape, Quantum Metrics is well-positioned for continued significant success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2021
$200m
SERIES B
Sep 2018
$25m
SERIES A
Total funding: $228m
Company benefits
- Comprehensive health plan: Medical, dental, vision, and mental health with 99% of the medical base plan paid by the company
- Commitment to learning: Grow both professionally and personally with coaching, mentorship, and other learning opportunities
- Unlimited PTO: Instead of a fixed number of paid vacation days each year, employees can take the time they need
- Company equity: We’re passionate about our work and want everyone to feel ownership over what we do here
- 401(k) matching: Employees can invest in their futures with our 3% 401(k) matching program
- Flexible work: Though we’re remote first, we have dedicated offices in Denver, Colorado Springs, Chicago, London, Frankfurt, and Madrid.
- Quantum Recharge: After 3 years, employees are given a sabbatical where they can disconnect for 3 weeks
- Home office + internet stipend: We offer a one-time work from home stipend and a monthly stipend to cover internet costs
Company HQ
Northgate, Colorado Springs, CO
Leadership
Mario Ciabarra
(Founder & CEO)Began their career as a PwC Consultant before a combined 2 years at Virgin and HP. They founded DevStream, Rock Your Phone, and Intelliborn before founding Quantum Metric in January 2015.
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