Senior Solutions Architect, Iterable
$113.5-137.5k
+ Equity
Growth marketing platform
Be an early applicant
Growth marketing platform
501-1000 employees
Be an early applicant
$113.5-137.5k
+ Equity
501-1000 employees
Company mission
Iterable's mission is to connect people with products that bring them joy.
Role
Who you are
- 6+ years experience working in a technical and customer-facing solutions role
- Experience with pre-sales opportunities and/or post-sale expansion
- Demonstrable strong verbal and written communication skills
- Experience working with a wide range of programming languages like HTML, CSS, nodeJS, Python, SQL, and Javascript
- Experience working in mobile development or familiar with mobile-specific programming languages like Swift, Java, Kotlin, and React Native
- Familiarity with APIs to connect mobile applications with back-end services
- B2B customer-facing experience with a SaaS company
- Experience with leading software implementation projects and support
- Experience with cloud-based platforms and solutions
- Experience in the marketing automation or email marketing space
- Experience providing technical consultations to executive-level decision-makers
- Previous experience solving complex technical problems
- Willingness to travel 25-30% of the time for customer onsite meetings, conferences, and company/team events
What the job involves
- As a Solutions Architect at Iterable, you’ll play a key role in reducing friction by partnering with the Customer Success team during technical calls and helping customers unlock the platform's full potential
- Reporting to the Solutions Architect Manager, you’ll be the go-to expert for answering functional and technical questions about the Iterable platform, APIs, and services
- Beyond providing technical guidance, you’ll advocate for our customers by understanding their pain points and working with Customer Success Managers and Account Managers to design solutions that drive success
- Your role will also focus on uncovering opportunities to expand customer adoption by analyzing their data flows, marketing technology stack, and future initiatives
- You’ll highlight the value of Iterable, recommend features that align with customer goals, and help them optimize their marketing strategy
- This role is also a great opportunity to develop your technical and consultative skills
- From learning about customers’ needs to crafting solutions, presenting ideas, and gathering feedback, you’ll strengthen your sales, problem-solving, and technical storytelling abilities daily
- Additionally, you’ll build custom solutions using AWS, Workato, and scripting, enhancing Iterable’s functionality and enabling seamless integrations with third-party tools
- Provide technical strategy guidance to Mid-Market level customers in effectively using Iterable
- Become a subject matter expert on all aspects of the Iterable platform, including APIs, integrations, and mobile SDKs
- Deliver engaging technical presentations and platform demonstrations tailored to different audiences
- Present solutions and opportunities to utilize Iterable more effectively, translating customer use cases into account strategies
- Demonstrate ownership by leveraging autonomy and investing time in thorough discovery processes
- Play a major role in closing SaaS upsell and growth opportunities
- Work closely with cross-functional teams, including GTM teams, engineers, product managers, and stakeholders
- Continuously enhance the platform's capabilities through innovative ideas and implementations
- Provide specialized assistance and resolve technical challenges involving complex marketing architectures
- Conduct architecture discovery workshops to understand clients’ business objectives and technology stacks, then align proposed solutions with those objectives
- Create custom solutions, including "art of the possible" proof-of-concept (POC) demonstrations
- Develop automation scripts using Python, Nodejs, SQL, etc
- Create custom solutions in IPaaS platforms like Workato and Zapier, and cloud platforms like AWS, GCP, and Azure
Our take
Iterable is a growth marketing platform that enables brands to create, execute and optimize cross-channel campaigns. The company aims to complement and support marketers in creating effective user engagement campaigns throughout the sales funnel, and across all channels.
The global omnichannel retail commerce platform market is expected to grow to $14.6 Billion by 2026. The opportunity within this sector has bought with it considerable competition for Iterable, including Punchh, RedPoint and 6Sense. Despite this, the company has firmly established a name for itself and now has over 800 customers (including DoorDash, Fender, Calm, Box, and Cars.com).
After raising significant funding in 2021 and a controversial change in leadership that same year, Iterable is investing in several sales-focused AI technologies in order to appeal to enterprise companies. According to the CEO, the company is gearing up for a possible initial public offering.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$200m
SERIES E
Dec 2019
$60m
SERIES D
Total funding: $342.2m
Company benefits
- Paid parental leave
- Pension plan
- Medical, dental, vision, & life insurance
- Balance Day (First Friday off every month)
- Fertility & Adoption Assistance
- Flexible PTO
- Daily lunch allowance
- Monthly Employee Wellness allowance
- Quarterly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
Company HQ
Financial District, San Francisco, CA
Leadership
Andrew Boni
(CEO & Co-Founder)Previously Application Services Developer at Boston College for 3 years and Lead Web Developer at Kollaboration Boston for 9 months
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