Senior Software Engineer, AKASA

• Observability: Experience with metrics, logs, and traces using tools such as Grafana, Prometheus/Mimir, OpenSearch, Sentry, or similar
• Infrastructure as Code: Proficient with Terraform, Kubernetes, and containerization tools
• Programming Skills: 5+ years of experience with Python, Go, Java, or a comparable language
• Linux Systems: Comfortable working with Linux-based environments and writing shell scripts
• Communication: Strong collaboration skills with a focus on asynchronous, written communication
• Documentation: Commitment to clear, comprehensive documentation and process standardization
• Initiative: Self-starter mindset with a proactive approach to solving operational challenges
• Version Control: Skilled in Git/GitHub-based workflows

Desirable

• As a Sr Infrastructure Engineer at AKASA, you’ll work closely with our Infrastructure and Platform teams to manage, improve, and scale the systems that power our products
• Your focus will be on ensuring our infrastructure is reliable, observable, and easy to operate — with an emphasis on automation, operational excellence, and cross-functional collaboration
• You’ll help build and maintain the foundational infrastructure that supports our SaaS applications, including Kubernetes, Terraform-managed cloud resources, and GitHub-based CI/CD pipelines
• While incident response is part of the role, the primary focus is on proactive improvements: reducing operational toil, improving visibility into system behavior, and enabling product teams to move fast with confidence
• You’ll also contribute to monitoring and observability efforts, ensuring our systems are well-instrumented and that we can detect issues before they impact customers
• You'll collaborate with software engineers to embed reliability best practices across the development lifecycle
• Infrastructure Management: Build, manage, and optimize infrastructure using Terraform, GitHub CI/CD, and Kubernetes
• Monitoring & Observability: Create visualizations and alerts that provide actionable insights using tools like Grafana, Prometheus/Mimir, OpenSearch, and Sentry
• Automation & Reliability: Identify manual or error-prone processes and replace them with automated, repeatable systems
• Production Troubleshooting: Diagnose and resolve production issues across application and infrastructure layers
• Documentation: Capture knowledge in runbooks, setup guides, and architecture diagrams to support operational maturity
• Collaboration: Partner with engineers across teams to drive adoption of DevOps and infrastructure best practices
• Scalability Planning: Help scale infrastructure and monitoring systems to meet growing demands
• Incident Participation: Participate in an on-call rotation and support incident response processes as needed