Associate Talent Business Partner, Wayfair
5 days a week in office (Cranbury, NJ)
A global online homeware marketplace
Posted today
A global online homeware marketplace
1001+ employees
Posted today
5 days a week in office (Cranbury, NJ)
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 3+ years experience in a dedicated HR Generalist, Talent Management, or Employee Relations role
- Experience leading Employee Relations Investigations
- Experience supporting a font-line employee population strongly preferred
- Ability to use independent judgment, problem-solve, be creative and answer questions
- Proven ability to effectively and respectfully partner with individuals at varying levels within an organization
- Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
- Outstanding interpersonal, verbal, and written communication skills
- Excellent computer skills including Google Suite and HRIS system
- Bachelor’s degree in Human Resources Management, or related field, preferred
- PHR or SPHR preferred
What the job involves
- This is an on-site position (Monday-Friday) located in our fulfillment center in Cranbury, NJ. This role requires shift flexibility between the hours of 9:00 AM- 7:00 PM
- Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair
- We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders
- As a more senior associate within the Talent Management Team, you will impact the lives of every Wayfair team member through your high level of knowledge of the business within your sites/areas of coverage
- You will also partner with managers to guide and coach them on concerns and inquiries, as well as train them on policies, benefits, and conduct so that they can help their associates with day to day questions
- Engaging and managing talent relations, spotting trends and driving change as a result of that analysis will also be key to your success in continuing to make Wayfair a “best place to work!”
- Lead employee relations, employee engagement activities, and investigations
- Conduct training relating to adoption of our people principles and cultural norms/expectations
- Support org design and structural changes to ensure consistency
- Monitor and maintain accuracy of Employee Records using various HRIS systems
- Evaluate new-hire onboarding and iterate to drive the best experience to fast ramp, assist with programming
- Assist performance management activities and compensation modifications - help leaders to understand team performance
- Communicate the strategy behind and rollout of benefits programs, including annual open enrollment, and participate in benefits education campaigns
- Partner closely with Workforce Management (WFM) and payroll to resolve issues of attendance, employee scheduling, leaves of absence, etc
- Engage in Talent programming that impacts the business. (ie. Safety Awareness Month, Learning & Development Adherence, etc.)
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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