Senior Product Designer, Hive

• 5+ years of Product Design experience, preferably in B2B and/or SaaS; you’re able to demonstrate the ability to tackle complex user experience challenges
• A portfolio demonstrating systems thinking, expertise in product, interaction and visual design skills. Your past work highlights that you’re able to effectively drive outcomes, have a high bar for excellence and pay attention to the small details
• Experience collaborating with cross-functional teams, including engineers and product managers
• Proven ability to lead design projects from start to finish, supporting iteration and refinement
• Proficient in using qualitative and quantitative insights to inform decision-making, balancing intuition with research
• Confident in articulating design decisions and communicating ideas clearly
• Comfortable working independently, navigating ambiguity, taking initiative, and iterating back in a fast-paced environment
• Strong experience with Figma

Desirable

• As a Product Designer in our Warehouse Management System team, you’ll primarily create meaningful solutions for our fulfillment centers across Europe
• They are key in helping Hive achieve an important goal: enabling hundreds of independent merchants to ship millions of parcels per year and keep their customers happy
• You’ll deep dive into the interconnected nature of logistics, exploring how fulfillment center processes, merchants, and end customers interact
• In this position, you’ll find ways to make the complex feel simple and see the direct impact of your design choices
• You’ll build empathy for the processes and challenges our fulfillment center workers face, ensuring they have a product that puts them first, pays attention to the small details, and is easy to use
• Solve meaningful and complex design challenges for our Warehouse Management System (WMS) by thinking holistically about intuitive user experiences, simplifying complexity, and ensuring ease of use
• Lead projects end-to-end, from developing design hypotheses and ideating through early concepts and prototypes to delivering scalable, high-quality solutions
• Collaborate closely with peers in Product and Engineering to maintain high quality and ship solutions that address real problems for merchants and other audiences
• Utilize a systems-thinking approach to navigate complex design challenges, considering future milestones for scalability while delivering MVPs that drive rapid learning and improvement
• Develop a deep understanding of our end-to-end experiences by creating research plans and conducting research with users and colleagues, building empathy for their needs, and delivering experiences that align their goals with business objectives
• Champion user needs and design best practices, contributing to the evolution of our product by identifying opportunities to enhance the user experience and, when relevant, leading your own design initiatives
• Engage actively in the design team by providing constructive feedback during design reviews and enriching our supportive and inclusive design culture
• Maintain and improve the design system by ensuring the reusability of components and introducing thoughtful design patterns as needed
• Collaborate with stakeholders across the business to understand and address their goals and challenges