Senior, Hootsuite
Total Rewards Specialist
CA$78.4-109.8k
More information about location
Social media management tool
Be an early applicant
Social media management tool
1001+ employees
Be an early applicant
CA$78.4-109.8k
More information about location
1001+ employees
Company mission
To empower organizations to build trust and deepen relationships through the power of social.
Role
Who you are
- Bachelors’ degree in any discipline with 5-8 years of relevant experience or equivalent combination of education and/or experience
- Bonus Points: CEBS designation, Regulated Canadian Immigration Consultant or working towards it
- Advanced level of expertise in global benefits and regulatory compliance
- Understanding of global mobility concepts, policies and processes
- Excellent communication skills and ability to translate and present complex solutions and concepts to the business, the People Team and Senior Leadership
- Basic knowledge in immigration, tax, relocation and social security policies and procedures
- Accountability: holds self and others accountable to meet commitments
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
- Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected
What the job involves
- We are looking for a Senior Total Rewards Specialist to lead the administration, implementation, and continuous improvement of global Benefits and Mobility programs
- Reporting to the Manager, Total Rewards, this role will collaborate with key internal and external stakeholders to deliver effective, compliant, and competitive Total Rewards solutions
- The Senior Total Rewards Specialist will provide consultation and guidance to business leaders, People Partners, Talent Acquisition partners, employees, and external vendors on benefits, mobility, and related Total Rewards programs while supporting broader Total Rewards initiatives
- Drive the implementation of global benefit programs, including health and welfare benefits, disability programs, retirement programs and employee wellbeing initiatives, ensuring compliance with local regulations across all locations
- Perform in-depth analysis of existing benefit programs and initiatives. Recommend changes based on employee needs, market trends, regulatory requirements and organisational priorities
- Lead the implementation of benefit renewals, implementations, vendor transitions and other benefits-related projects to ensure successful delivery of the program
- Implement Hootsuite’s Global Mobility Programs (permanent relocation, short and long term assignments, business traveler and commuter) and be the first point of contact for employees, Business Leaders, the People team, and external vendors for all mobility related matters
- Collaborate with business leaders, People Partners and external stakeholders to deliver mobility solutions that support evolving workforce patterns, meet business goals, and maintain compliance for our mobility and foreign national populations
- Manage business relationships with vendors, consultants, benefit brokers, and insurers ; partner to benchmark programs and ensure they remain competitive, sustainable and compliant
- Provide advice and guidance to employees, People Partners, leaders and other stakeholders regarding global mobility and benefit programs, eligibility and administration
- Create, update and maintain resources and guidelines for employees, managers, and our the Talent Acquisition and People Partner teams (e.g. information sessions, guideline documents, etc.)
- Work closely with Payroll, Finance, and external vendors to support accurate benefit deductions, invoicing and reconciliation
- Support the delivery of compensation programs and annual cycles such as merit, promotions and pay equity processes
- Actively contribute to the implementation of Total Rewards initiatives/projects throughout the year including equity compensation programs, as needed
- Mentor and guide other members of the TR team in the relevant work areas, including global Benefits and Mobility
- Perform other related duties as assigned
Our take
Hootsuite is a leading social media management platform that’s been around since the early days of this now-ballooning online sector. With over 25 million customers, and used by staff at over four fifths of the Fortune 1000, this giant is hugely competitive in the space.
Thought Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022, it managed to rework its priorities to get back on course. For example, its acquisitions of Sparkcentral and Talkwalker allowed the company to expand into customer service and integrate AI, respectively.
Hootsuite's offering nowadays supplies businesses with a social media performance engine to turn insights into action, all fuelled by artificial intelligence. Unfortunately, the company once again laid off staff during 2025, stating an investment in its future where decisions are made faster and ownership is clear.
Steph
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2014
$60m
SERIES D
Aug 2013
$165m
SERIES B
Total funding: $246.9m
Company benefits
- 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
- A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
- Accidental death and dismemberment (AD&D) Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Gym / Wellness Reimbursement ($55 per month)
- Gym Discount
- Health Insurance
- Life Insurance
- Maternity Leave
- PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
- Paternity Leave
- Sick Time (for individual employee and family members)
- Bereavement Leave
- Business Travel Insurance
- Company Phones
- Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
- Immigration Assistance
- Phone Bill Reimbursement ($50 per month)
- Remote Work
- 401k
- Employee Discount
- Pet Friendly Workplace
- RRSP Matching
- Volunteer Time Off
Company HQ
South Main, Vancouver, BC
Leadership
Ryan Holmes
(Founder & Board Member)Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and founded pre-seed fund LOI Venture.
Irina Novoselsky
(CEO)Previously Board Member at Lemonade and World Business Chicago, CEO at CareerBuilder and President at Novitex Enterprise Solutions.
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