Director of Financial Operations, Care Access

• Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles
• Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols
• Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments
• Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth
• Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections
• Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations
• Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth
• Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency
• Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations
• Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication
• Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions
• Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions
• Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders
• Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact
• Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations
• Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR
• Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation
• Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation
• Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement
• Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency
• Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT

Desirable

• The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance
• This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity
• The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence
• Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue)
• Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition
• Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement
• Drive Process Improvement and Financial Automation
• Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors
• Identify and implement best practices to improve workflow efficiency and scalability across transactional functions
• Manage and Enhance Financial Systems and Reporting
• Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow
• Ensure accurate data capture and financial integration across systems to support month-end close and audits
• Lead and Develop the Financial Operations Team
• Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways
• Foster a culture of collaboration, ownership, and continuous improvement within the team
• Collaborate Across Functions to Align Financial Process
• Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities
• Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations
• Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity
• Provide insights to support budgeting, forecasting, and financial planning efforts
• Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution
• Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment