Business Operations Assistant, Moonshot

• Demonstrated experience in an administrative or coordination role
• Exceptional attention to detail and a commitment to accuracy in all work
• Excellent organisational skills, with the ability to manage multiple responsibilities across different teams and prioritise effectively
• Strong written and verbal communication skills, with the ability to communicate clearly with colleagues at all levels and with external stakeholders
• Ability to work effectively with senior colleagues, including prioritising tasks, flagging issues proactively, and seeking clarification when needed
• Proactive and self motivated approach, with the ability to anticipate needs and take initiative
• Highly trustworthy, with the ability to handle confidential information with appropriate discretion
• Strong interpersonal skills, with patience, empathy, and the ability to build effective working relationships
• Ability to learn new systems and processes quickly
• Commitment to Moonshot's mission and ethos
• We require and will check on candidates' eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients

Desirable

• 0.8 Full-Time Equivalent
• Moonshot is currently recruiting a Business Operations Assistant, a new role providing cross functional support across our Operations and People & Culture teams
• This is a varied position where you will gain broad exposure to different aspects of organisational operations, acting as a key point of coordination between departments while building transferable skills across administration, HR processes, and operational systems
• In this role, you will work collaboratively with colleagues across both teams to ensure smooth day to day operations, accurate record keeping, and effective administrative support. Your ability to manage competing demands, communicate clearly with stakeholders, and maintain high standards of accuracy will be central to the smooth running of the organisation
• Maintaining accurate and confidential HR records and databases
• Performing periodic audits of HR files to ensure all required documents are correctly filed
• Assisting with candidate communications during recruitment and onboarding
• Supporting annual processes such as performance reviews and engagement surveys
• Coordinating training and learning and development activity
• Supporting day to day HR operations, including responding to general staff queries and signposting to relevant policies
• Supporting the smooth day to day running of the office, including managing office supplies and keeping shared spaces tidy and well stocked
• Acting as a point of contact for vendors and service providers, and supporting the management of those relationships
• Assisting with compliance processes such as data protection, health and safety, and insurance renewals, and helping to maintain organisational systems
• Supporting the operations team with projects and initiatives, including audit preparation
• Providing general administrative support to the wider team as required