Operations Specialist, Order

• Comfort using G-Suite, Microsoft Office and Mac OS
• Detail-oriented with strong critical thinking and creative problem-solving skills
• Ability to multi-task and adapt to changing priorities
• Must be self-motivated and able to work in a team environment
• Ability to prioritize autonomously and ask for advice or help when necessary
• Ability to focus on recurring tasks with an emphasis on speed and accuracy

Desirable

• Order management - process individual vendor orders for our clients, routing them through hundreds of vendors based on client preferences and availability
• Curate client and Order catalogs, and ensure our vendor data/rules are up to date
• Collaborate with our Customer Success team by resolving any issues and streamlining the client onboarding workflow to make the Order experience as valuable as possible
• Recommend workflow and platform improvements to operations and tech leadership to improve internal efficiency
• Do whatever it takes to make the Order client experience incredible!