Project & Implementation Manager, Fixico

• A strong consulting or strategy background, with senior experience in complex, high-stakes partnerships or market entry
• 8+ years of experience in project management, programme management, implementation, consulting or a similar cross-functional role
• A sharp eye for structure. You know how to create clarity in ambiguous situations
• Deep familiarity with the American business environment
• Proven experience leading complex implementations involving multiple teams, senior stakeholders and competing priorities
• A highly hands-on working style with the ability to move comfortably between strategy and execution
• Strong project management skills and the discipline to create structure, ownership and momentum
• Experience managing large enterprise clients, partnerships or strategic customer programmes
• Strong stakeholder management skills, including experience working with founders, executives and senior client stakeholders
• The ability to translate complex technical, operational or commercial topics into clear actions and decisions
• Strong communication and presentation skills
• A proactive and pragmatic mindset with the ability to solve problems quickly
• Comfortable working in an environment where processes are still being built and priorities can evolve
• Experience working in a scale-up, high-growth company or entrepreneurial environment
• Experience working across countries, cultures and time zones
• A strong understanding of the American business environment
• Based in the Netherlands and available to work regularly from Fixico’s Amsterdam headquarters
• Willing and able to travel frequently to the US, potentially up to 50% of the time
• Fluent in English. Dutch is a plus
• Experience with SaaS, marketplace or platform-based businesses

Desirable

• We are entering one of the most exciting chapters in Fixico’s growth through a strategic partnership with Caliber, one of the largest collision repair companies in the United States
• To help us successfully launch and build this partnership, we are looking for an Interim US Project & Implementation Manager who can step in quickly, bring structure, and drive execution from day one
• This is a highly hands-on role. You will be responsible for coordinating the implementation of the Caliber partnership, keeping all workstreams moving, aligning stakeholders across Fixico and Caliber, and ensuring that decisions turn into clear actions and measurable progress
• You will work closely with one of Fixico’s founders and partner directly with our Product, Technology, Operations and Commercial teams. You will act as the central coordination point between teams in Amsterdam and stakeholders in the US
• The partnership is still in its early stages, which means there is a lot to build. Processes, governance, communication rhythms and ways of working will need to be created while the implementation is already moving forward
• This interim assignment is expected to run for approximately six months. During that period, we intend to further define and recruit the permanent leadership role for the US market
• For the right person, this creates a unique opportunity to start by building the foundations and potentially grow into a broader, long-term US leadership role as Fixico’s presence in the market develops
• Lead the day-to-day project management and implementation of Fixico’s strategic partnership with Caliber
• Create a clear project structure, roadmap, priorities and implementation plan across all workstreams
• Coordinate cross-functional teams across Product, Technology, Operations, Commercial and Customer Success
• Act as the central point of contact between Fixico and key Caliber stakeholders
• Translate strategic objectives into clear actions, owners, timelines and deliverables
• Keep projects on track by actively following up on decisions, dependencies, risks and deadlines
• Prepare and lead project meetings, steering sessions and stakeholder updates
• Ensure that all parties have clear visibility on progress, priorities, challenges and next steps
• Identify risks, bottlenecks and implementation issues early and drive them towards resolution
• Translate technical, commercial and operational topics into clear and practical decisions
• Build the governance, communication rhythms and ways of working needed to run the partnership effectively
• Support the onboarding and activation of the partnership across teams and markets
• Travel regularly to the US to work directly with Caliber stakeholders and support implementation on the ground
• Build trusted relationships with senior stakeholders, operational teams and technical counterparts
• Capture lessons, insights and best practices that can be used to create Fixico’s future US partnership playbook
• Provide input into the longer-term operating model and organisational structure for Fixico’s US business