Head of Operations, evroc

Salary not provided

+ Equity package

Expert level

London

More information about location

Building a sustainable hyperscale cloud

Be an early applicant

Building a sustainable hyperscale cloud

21-100 employees

B2BData storageSustainabilitySaaSCloud Computing

Be an early applicant

Salary not provided

+ Equity package

Expert level

London

More information about location

21-100 employees

B2BData storageSustainabilitySaaSCloud Computing

Company mission

To power a digital Europe by building a secure, sovereign, and sustainable hyperscale cloud that will put an end to the foreign dominance of the European cloud market.

Job

Company

Role

Who you are

10+ years of experience in technical operations management, preferably in cloud services
Proven leadership experience managing large, distributed technical teams
Strong understanding of cloud infrastructure, virtualization, and networking
Track record implementing automation and operational efficiency improvements
Excellent communication and stakeholder management skills
Experience with incident management and problem resolution at scale
Knowledge of compliance requirements for cloud services
MBA or technical degree in Computer Science, Engineering, or related field
Experience with data analytics and performance measurement systems

What the job involves

We are seeking a dynamic and experienced Head of Operations with technical expertise to lead and optimise our global operations
As a critical member of our leadership, you will direct operations teams across multiple data centres and regions, ensuring the highest standards of service reliability, efficiency, and customer satisfaction
You and your team will play a key role in establishing and refining operations while driving continuous improvement initiatives
Your role will be essential in managing large-scale incident response and problem resolution, building and leading technical support teams across multiple tiers, and collaborating with engineering teams to enhance products based on operational insights, while also creating our standard operating procedures and business continuity
Direct global operations teams across multiple data centres and regions
Establish and optimize support infrastructure, SLAs, and escalation protocols
Develop metrics and KPIs to measure operational performance and customer satisfaction
Drive continuous improvement initiatives to enhance service reliability and efficiency
Manage large-scale incident response and problem resolution processes
Build and lead technical support teams across multiple tiers
Collaborate with engineering on product improvements based on operational insights
Establish standardized operating procedures and playbooks
Lead crisis management during major service disruptions

Salary benchmarks

Our take

Growing concerns over soaring costs, security issues, and a lack of data control in cloud computing have prompted businesses to seek alternatives to the dominant Big Tech-driven public cloud services. evroc is addressing these challenges by constructing fully localised, hyperscale data centers across Europe.

By combining next-generation energy-efficient technologies like "eco load balancing" with this network of data centers, evroc aims to create the world's cleanest cloud, seamlessly shifting data and workloads to areas with readily available renewable energy. The company differentiates itself by emphasizing local development and R&D efforts, aiming to create thousands of jobs across the continent.

As tensions between Europe and US Big Tech giants escalate and regulatory efforts for "digital sovereignty" gain momentum, evroc's launch couldn't be more timely, and it has the potential to carve out a significant space within the market. Having already secured substantial funding, it intends to raise more through various sources to bring its first two data centers to life.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

Mar 2025

$55.9m

SERIES A

Jun 2023

$13.8m

SEED

Total funding: $69.7m

Company HQ

Norrmalm, Stockholm, Stockholms län

Leadership

Mattias Åström

(Co-Founder & CEO)

Previously the CEO of Eta Wireless, Eta Devices, C3 Technologies, and Nordnav Technologies.

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