U.S Operations Intern, Kiva
$800 a month
More information about location
International non-profit expanding financial access
Be an early applicant
International non-profit expanding financial access
201-500 employees
Be an early applicant
$800 a month
More information about location
201-500 employees
Company mission
To expand financial access to help underserved communities thrive.
Role
Who you are
- At least 21 years of age or older by January 21, 2025
- Able to commit to the full 6-month term
- Strong critical thinking, with an eye for detail and ownership of your work
- Enjoys problem-solving and relationship-building
- Strong written and verbal communication
- Highly proactive and able to work independently
- Highly organized individual with an aptitude for working in a start-up environment
- Intermediate skills in Google Docs, Word, Excel, and PowerPoint
What the job involves
- As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team
- In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors
- Through this volunteer internship, we hope to provide a high-caliber learning experience
- With the completion of our internship program, you will take away many in-demand job skills
- Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals
- This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities
- This Kiva internship is a 6-month, part-time (24 - 32 hours per week), United States-based, remote volunteer position
- As a Kiva U.S. Operations Intern, you will work closely with our Operations team
- The U.S. Operations team is responsible for all operations supporting the U.S. program— from the borrower application to credit underwriting to fundraising support to loan disbursal to risk assessment and repayment
- We maintain the tools used by the U.S. team and our partners and strive to leverage them to meet our team’s needs as well as to better support both our borrowers and partners
- This intern will be responsible for driving forward the way we support entrepreneurs during the loan origination process (from the moment they start an application for a Kiva loan until they complete their fundraising campaign on kiva.org) and manage delinquency of our borrowers
- This role calls for the intern to gain a deep understanding of the entire borrower experience, take part in the review process of loan applications, and own process improvements to our system
- The intern will also assist in analysis and project-based work (in areas including but not limited to: communications, data analysis, product, partner success, strategic partnerships, impact) help us continue to develop the U.S. program and drive greater impact for small business entrepreneurs in the U.S
- Screening and approving loan applications alongside our review team
- Supporting borrowers via text and phone calls throughout their fundraising campaign
- Managing delinquency of borrowers and establishing action plans to work with borrowers to get them back on track
- Piloting process and infrastructure improvements to our operations
- Collaborating with our U.S. Partnerships colleagues to improve the Kiva U.S. partner experience
- Taking on additional special cross-functional projects aimed at increasing the value entrepreneurs receive from Kiva
- Collecting, synthesizing, and implementing internal and external changes based on feedback from Kiva U.S. loan applicants, borrowers, and partners alike
- Sourcing Kiva U.S. borrower stories and supporting cross-functional Kiva U.S. impact storytelling initiatives
- Improving training materials and resources for Capital Access Managers
Application process
- The weekly time commitment for a Kiva Internship is 24 - 32 hours per week, from January 21, 2025 - June 30, 2025. Please make sure you have the availability to commit to the entire internship period before submitting an application
Our take
Over 1.7 billion people around the world are unbanked and can’t access the financial services they need. This means they are missing out on some of the key ingredients of business success.
Kiva wants to fix this. In a nutshell, it offers crowdfunded loans that unlock capital for underserved communities. This not only enhances the quality and affordability of financial services but also tackles the underlying obstacles to financial inclusion. Kiva's approach revolves around providing loans rather than donations, bringing sustainable transformation to deserving communities where previous charity-based efforts provided only temporary relief.
Kiva's achievements are remarkable: to date, it has facilitated nearly $2 billion in loans, benefiting over 4.3 million borrowers. With rapid advancements in communication and transportation fueling global interconnectedness, Kiva is poised for further growth. This global shift presents new opportunities worldwide, positioning Kva to expand its positive impact.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2020
$2.5m
GRANT
Dec 2013
$3m
GRANT
Total funding: $11.8m
Company benefits
- Stay healthy: We offer medical, dental, and vision insurance. Several offerings provide 100% coverage of premiums for you, plus 80-90% coverage of premiums for your dependents
- Take time off: Life happens. So do vacations. Take time off for both. All salaried employees get unlimited PTO.
- Build community: We love working together so much, we’re listing it as a benefit. Because it is. There’s always time to connect with coworkers. Whether it’s an All Hands meeting, a Brown Bag session, or our Lunch Club, we’re always building a more diverse and inclusive community
- Grow your career, grow your mind: Boredom isn’t an option. All full-time employees get a $750 stipend for continuing education, conferences, and classes
- Take parental leave: Kids are a lot of work. We give all new parents (biological, adoptive, and foster) 10 weeks of paid time away, plus fully paid pregnancy disability leave for birth moms
- Retire (eventually): Every year, we’ll give you $2,500 toward your 401(k)
Company HQ
Mid-Market, San Francisco, CA
Articles
Leadership
Vishal Ghotge
(CEO, not founder)Prior to joining Kiva, they served as the CPO at Payscale and as the VP of Product at Groupon.
Diversity, Equity & Inclusion at Kiva
- Kiva is deeply committed to diversity, equity and inclusion and we strive for our employees to reflect the diversity of our global borrowers. We focus on reducing bias in all of our people practices and policies including hiring, global pay equity, development and resources.
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