Senior Site Reliability Engineer, NinjaOne

Salary not provided

AWS

Kubernetes

Java

Linux

Postgres

Kotlin

Terraform

Splunk

C++

Ansible

Prometheus

Grafana

Datadog

Senior and Expert level

London

Remote from Germany, UK

More information about location

Endpoint IT management platform

Be an early applicant

Endpoint IT management platform

1001+ employees

B2BSecuritySaaSIdentityCloud Computing

Be an early applicant

Salary not provided

AWS

Kubernetes

Java

Linux

Postgres

Kotlin

Terraform

Splunk

C++

Ansible

Prometheus

Grafana

Datadog

Senior and Expert level

London

Remote from Germany, UK

More information about location

1001+ employees

B2BSecuritySaaSIdentityCloud Computing

Company mission

To simplify IT operations by automating real-time visibility, security, and control over all endpoints.

Job

Company

Role

Who you are

We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services
We hire the best software engineers, but experience in our stack can’t hurt:  NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS.  Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you
7+ years’ experience in Site Reliability Engineer roles
Expert+ level Linux administration, scripting, and troubleshooting
Demonstrable knowledge of Observability tools (Prometheus/Grafana, New Relic, Splunk, DataDog)
Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
Extensive experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus
Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
Passionate about automation, security, and self-service environments/portals
Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
Effective communication skills, both verbal and written

What the job involves

We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users
On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
Diagnose and resolve complex application and infrastructure issues
Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
Perform Root Cause Analysis (RCA) and provide recommendations for application teams
Improve availability and reduce customer impact using Industry best observability tools
Ensure best-practice and security-minded architecture by influencing design decisions
Create and maintain technical documentation and SOP’s
Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
Other duties as needed

Salary benchmarks

Our take

NinjaOne is an IT endpoint management platform that offers comprehensive solutions for managing and securing endpoints in an organisation's IT infrastructure.

The platform helps enhance security measures and ensure optimal performance across various endpoints through a variety of products from vulnerability patch management to cloud backups for multi-tenants. It is also able to protect users logging into IT systems remotely, making it a valuable option to the large roster of companies embracing remote work.

Since founding in 2013, NinjaOne has grown both its team and customer base substantially, and now serves the like of NVIDIA, Nissan and HelloFresh. A influx of funding has also allowed the company to hyper-focus on its customer support, especially in remote form, and continue to develop its products and automations.

Steph

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (4.3)

Company

Funding (last 2 of 3 rounds)

Feb 2025

$500m

SERIES C

Feb 2024

$231.5m

SERIES C

Total funding: $761.5m

Company HQ

Waller Creek District, Austin, TX

Leadership

Sal Sferlazza

(Co-Founder & CEO)

Co-Founder and member of the Board of Directors for Boostlingo. Founder and Principal for LaunchCapital.co. Previously co-founded other companies including Realm Interactive/NCsoft and PacketTrap/Quest Software.

Christopher Matarese

(Co-Founder, President & CFO)

Serial entrepreneur. Co-founded Boostlingo, Launch Capital, Anchor and Bandera.

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