Business Development Representative, Monotype
French Speaking
Typeface design
Open for applications
Typeface design
501-1000 employees
Open for applications
501-1000 employees
Company mission
Monotype's mission is to deliver the design assets, technologies, and expertise required for brands to build authentic, memorable experiences at every possible touchpoint.
Role
Who you are
- Bachelor’s degree or equivalent work experience
- Fluent/native French language skills (verbal and written)
- Strong problem identification and objection resolution ability
- Ability to engage customers and build strong relationships
- Excellent listening, verbal and written communication skills
- Self-motivated with high energy and drive to succeed
- Ability to embrace change and learn quickly
What the job involves
- The Business Development Representative position is responsible for qualifying new business by phone and/or email
- Often the first point of contact with prospective customers, the Business Development Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s fonts, technology, and expertise
- The Business Development Representative will interact with prospective customers via telephone, email and online chat
- Leads result from direct customer requests for trial, demo or quote; marketing qualification based on lead scoring process; or others identified through marketing programs and/or prospect’s behaviour
- This individual will have responsibility for a set of personal goals that may include appointments, trial commitments, etc.
- Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role
- Manage inbound sales requests received via web, email, and phone
- Outbound prospecting to build pipeline for Inside Sales Team
- Ensure efficient lead routing to appropriate sales teams
- Review, contact, and qualify marketing-generated leads
- Pass qualified leads to Inside Sales or Brands Team, based on established rules of engagement
- Work with sales managers and sales enablement to stay well versed in Monotype’s products
- Collaborate with sales managers and sales teams to refine sales strategies and approaches
- Maintain and update Salesforce.com to accurately track all relative customer data, business insights, and record of interactions
- Continuously develop knowledge and skills
Salary benchmarks
Our take
Monotype is a giant in the typeface industry, with well over 100 years in the business - and the rights to over 10,000 fonts, including A-list players like Helvetica and Times New Roman. Whilst typeface creation might not seem to be the booming industry it once was, Monotype is carving out some interesting new development opportunities in the hopes of further growth.
As more major organizations go digital, and go global, they need to carry their house image across a growing number of diverse markets (and languages) and render the fonts in high definition. Monotype has been developing a strong reputation for designing multi-lingual brand identities - recently, for example, for the city of Dubai, but also working with Google to bring hundreds of historically unrendered fonts online.
In this way, Monotype is smartly transitioning from a designer/developer of contemporary fonts to a facilitator helping brands to expand globally and into the digital space. With offerings in place to provide this service to fast-growing industries like gaming and online streaming, Monotype is hitching its wagon to hugely lucrative markets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Extensive development and training offerings
- Highly engaged Events Committee to keep work enjoyable
- Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs
- Flexible work arrangements and unlimited vacation and sick time
- Generous 401k match to save for your future, and so much more!
Company values
- Create with passion
- Act with accountability
- Include & care for all
- Be curious, be bold
- Delight customers
Company HQ
Woburn, MA
Articles
Leadership
Ninan Chacko
(CEO, not founder)A Harvard Business School grad who went on to hold a range of senior leadership positions, including Senior Vice President at Sabre Holdings, CCO of Worldspan, CEO of PR Newswire, and CEO of Travel Leaders Group. Also currently serves on the board of Leaders' Quest, TraipFactory, Vertoe, and Trajectory Alpha Acquisition.
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