Lead Product Designer, Taxfix
+ Stock Options
More information about location
Tax filing app
Job no longer available
Tax filing app
201-500 employees
Job no longer available
+ Stock Options
More information about location
201-500 employees
Company mission
Taxfix's mission is to enable anyone, regardless of education or background, to file their taxes with newfound confidence.
Role
Who you are
- 7+ years of experience in a design role (UX designer, interaction design, product designer), ideally (partially) in product organisations
- Proven experience in usability testing and user research
- Strategic mindset & able to understand how to balance user and business needs
- Demonstrated experience in defining and communicating a clear vision for future experiences while closely working with product managers and engineers
- Able to tackle complex, interconnected challenges and use design to both communicate that complexity and to build solutions for our users
- Able to collaborate in a participatory, team-based environment and support and inspire teams through collaboration as well as direction, vision, and planning of deliverables
- Passion for design and engaged with what is happening in the design community
- Ability to move key business metrics through hypothesis-driven design processes
- Experience designing and facilitating remote workshops
- Experience with mentoring others
- Advanced stakeholder management – vocal and confident in a team-based environment
- Advanced feedback giving and receiving – diplomatic, empathetic
- Ability to keep teams in sync with design strategy, owning both strategic articulations “up the chain” and the full execution and quality of the work
- Working knowledge of and business fluency in English
- German language skills (professional working proficiency) is required for this role
What the job involves
- As a Product Designer in a cross-functional context, you will plan and execute the design activities on your mission team, working in close collaboration with Content Designers, Product Managers, Engineers, and other stakeholders.
- Your mission will be to deeply understand the problems customers have, define, iterate and experiment with ways to solve these problems, and ultimately, to bring solutions into development.
- Your role will help design and implement strategies to increase user acquisition, engagement, and retention for our product
- You will be joining a multidisciplinary human-centred design org including product & service designers, content designers and user researchers who are passionate about meeting our customer needs.
- Your mission team focuses on the assisted tax filing solutions. Assisted tax filing is a fast evolving product area that provides an alternative to the self-service product Taxfix has become known for.
- We work in collaboration with product managers, data analysts, tax experts, and many others to solve complex challenges and craft powerful experiences that highlight our products’ unique capabilities
- Plan out design activities and align with mission team timelines
- Align with input from business goals, technical requirements, and data to design solutions that can be implemented and tested with users
- Collaborate & align with your design peers across the design org to ensure that we deliver a holistic experience to our users
- Create user flows, future user journeys, interactive prototypes for testing, and documentation for implementation using Figma
- Collaborate with other disciplines such as UX researchers, product managers, engineers and content designers to design a holistic experience for our customers
- Work together to test and measure the effectiveness of different design solutions
- Deliver against tight seasonal deadlines working with quarterly OKRs
- Design across mobile apps and web app while maintaining a consistent approach of interaction patterns (using and contributing to our design system)
Application process
- Please don't forget to send us your portfolio!
Our take
For many people, filing taxes is still a painstaking, confusing and outdated process. In Germany alone, around 10 million people each year decide not to claim their tax return for this reason. Taxfix solves this problem by making it easier to file tax returns and claim rebates.
Taxfix serves as a personal tax accountant, something that many of its users can't afford or don't have access to. The app functions much like any chatbot, offering in-depth guidance and optimising the tax filing process. Users can typically file their taxes in under 20 minutes using the app, which will appeal to anyone looking to save time and effort on their personal finances. Taxfix is not alone in offering this sort of service, but it sets itself apart from rivals such as TurboTax thanks to its mobile-first approach.
The company has been well-served by its innovative and attractive app interface and acquired its German competitor Steuerbot in early 2023. With its European market covered by Berlin and Madrid offices, 2024 saw its entrance into the UK market by acquiring smaller competitor Taxscouts, establishing itself as the European leader in its sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2022
$220m
SERIES D
Apr 2020
$65m
SERIES C
Total funding: $325.5m
Company benefits
- A chance to do meaningful, people-centric work with an international team of passionate professionals
- Holistic wellbeing with free mental health coaching sessions, yoga, and a discounted membership to Urban Sports Club
- A monthly allowance to spend on home support services, including childcare, housekeeping, pet sitting, tutoring, and elderly care
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create
- Dedicated relocation and visa support for those that need it
- 30 annual vacation days and flexible working hours
- Full trust to take ownership of your work in a flat hierarchy where feedback is encouraged and expected
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office
Company values
- Understand - We ask why. We listen to what others have to say, and care what matters to them. What are their worries? What do they love? Our curiosity drives us to search for the reasons why: why, why, why?
- Deliver - We care about the impact we have on people’s lives, and strive to create a peace of mind. We make things happen, against all odds, and value results over process. We take ownership for the work we do, and make it the best we can. We’re devoted to building something remarkable together. Can your team rely on you today?
- Develop - We are hungry to grow, and we never stop learning. We are humble; we admit our weaknesses and are ambitious to become the best version of ourselves. We inspire and help each other to be better, and apply what we have learned. What did you learn today?
- Trust - Our customers can count on us. We believe in ourselves and trust in the decisions we make. We build trust through our work. We respect each other. We work together. We are a team. How did you earn the trust of others today?
Company HQ
Mitte, Berlin, BE
Articles
Leadership
Mathis Büchi
(Chairman)Previously co-founded Encounter Korea and Smallpdf. Currently Founder and CEO at Genova.ai.
Lino Teuteberg
(CPO)Previously worked as an Interaction Developer at springen, and co-founded Smallpdf.
Salary benchmarks
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