Account Management Internship, YOOBIC
6 Months
Digital workplace platform for frontline teams
Be an early applicant
Digital workplace platform for frontline teams
101-200 employees
Be an early applicant
101-200 employees
Company mission
to transform the future of work for frontline employees!
Role
Who you are
- This role is ideal for someone who is interested in retail and technology, with strong analytical skills and eager to gain experience in a fast-growing SaaS environment
- Currently in the second year of a Master’s program at a business school
- Fluent in English and French with strong communication and writing skills (both written and oral)
- Strong analytical skills, with the ability to dive deep into data and extract key insights. Experience in a consulting firm is a plus
- Interest in the Retail & Luxury industry
- A proactive mindset, ready to support change initiatives and collaborate across teams
What the job involves
- We are looking for a motivated and detail-oriented Account Management Intern to join our team in France
- You will play a key role in supporting our Account Management team, which oversees a portfolio of 100+ retail clients
- In this role, you will collaborate closely with Account Managers, the Sales team, the Customer Success team, and the Product team to drive client success
- Portfolio Performance & Analytics
- Identify key business trends among Yoobic clients
- Conduct insightful analyses and coordinate dashboards to track client performance
- Business Support
- Assist Account Managers in preparing business reviews
- Build account maps in Salesforce
- Support efforts to maintain an accurate and organized contract and invoicing database
- Work on ad hoc projects with specific clients when necessary
- Risk Identification & Best Practices
- Analyze client platforms to identify gaps in Yoobic usage standards
- Develop a library of best practices in collaboration with Account Managers and Customer Success Managers
Application process
- 1️⃣ Initial Screening Call – Chat with our People Team (30 min)
- 2️⃣ Case Study & Motivational Interview – Meet your future manager and the Head of Account Management (45 min)
- 3️⃣ Culture Fit Coffee – Visit our Paris office, meet the team, and get a feel for where you'll be working!
Our take
In a similar way to how Slack enables communication and task management in computer-based jobs, YOOBIC’s platform is tailored towards the front-line, deskless workforce. Beyond communication through its news feed and chat features, it also caters for HR and mobile-driven training, as well as task and inventory management.
YOOBIC is one of a number of startups targeting this underserved space, which accounts for around 80% of the global workforce. Though there’s plenty of competition from the likes of Crew and ServiceMax, YOOBIC has grown to operate in almost one hundred countries for some of the world’s biggest brands including Puma, Boots, Mazda, Domino’s, Vans, and Peloton.
With good funding at its back, YOOBIC's intention is to continue its rapid international expansion while adding more industry-specific features to its product stack. Its solutions are held in high regard, having won numerous awards in the past, with the company's most recent accolade being its ranking as the 20th fastest growing UK tech company by the 2023 E2E Tech 100 list.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$50m
SERIES C
Jun 2018
$25m
SERIES B
Total funding: $80.3m
Company benefits
- A dynamic environment
- A team of seasoned pro’s
- Continuous growth and learning
- An open feedback culture
- Lots of room for your own initiatives and ideas
- Transparency on results and strategy
- 'Open door' policy with our leadership team
- Team spirit and dedication
- Recognition and rewards for hard work
- Personalised healthcare and well-being resources
- Mental health support
- Online workouts
- Flexible working environment (role dependant)
Company HQ
Midtown South, New York, NY
Leadership
Fabrice Haiat
(CEO & Co-Founder)Prior to co-founding YOOBIC in 2013, they spent 13 years as CEO of real estate eco-performance company Vizelia (acquired by Schneider Electric in 2011). Joined Schneider post-acquisition for a two year spell as VP of Global Sales, then Director of Energy Management Services.
Avi Haiat
(CTO & Co-Founder)Co-founded and was CTO of Vizelia alongside Fabrice Haiat, before spending two years heading up R&D at Schneider Electric after the company's acquisition.
Gilles Haiat
(Head of Research)Served as Head of Research alongside brothers Avi and Fabrice at Vizelia until Schneider Electric bought the company in 2011, then joined Schneideras a Software Architect before co-founding YOOBIC.
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