HR Regional Partner, Amazon

HR Regional Partner Team

Salary not provided
Senior and Expert level
London
Amazon

The largest online retailer and technology provider

Be an early applicant

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Be an early applicant

Salary not provided
Senior and Expert level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

To be Earth's most customer-centric company.

Role

Who you are

  • Bachelor’s degree or higher, in Human Resources or related field
  • Significant Human Resources experience
  • Strong business and HR acumen, including strong problem solving skills, critical thinking and analysis
  • Strong communication skills; Fluent in both spoken and written English
  • Local labor law knowledge

Desirable

  • Experience working in a highly matrixed organization
  • Project management and execution skills
  • Coaching and consulting skills
  • Thrives in a high-pressure environment and able to manage multiple simultaneous priorities
  • Possesses intellectual curiosity; brings insight into the team & business
  • Drives recommendations and prioritization
  • Looks to a lead or manager to put decisions into a broader business context

What the job involves

  • At Amazon, our HR Regional Partners are known for their knowledge of HR programs, processes and tools
  • They act as the frontline consultant to clients (mainly people managers) to create a positive employee experience, offering consistent HR advice on people matters
  • They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility
  • They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various businesses
  • A key area of focus for the HRP is to increase manager capability, which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes
  • Whilst doing this, the HRPs are continuously raising the bar on harmonizing practice across a geography and sharing best practices
  • Managers collaborate using different communication channels with the HR Regional Partners to support sensitive and often-complex employee issues including disciplinary, performance improvement and grievance processes
  • These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters
  • The HRP will act as an influential partner in helping managers with talent management processes, people development, and implementation of organizational changes
  • Thanks to their visibility across businesses and their access to data on managers and employees’ requests, HRPs are in a position to spot trends, identify emerging needs, and address them with innovative people programs, tools and processes
  • Design, deliver and constantly improve our Onboarding proposition and programs in the country, in order to guarantee a positive Day 1 employee experience
  • Partner with HR Services (HRS) to ensure that people transactions are processed timely and processes are continuously reviewed, improved and streamlined
  • Act as the site leader on topics/requests that are site specific like policies, labor law changes impacting local HR processes, compliance
  • Process ownership for Employee Relations management, including disciplinary & performance improvement
  • Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries
  • Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments
  • Interact with Works Council (WC) representatives and represent the company in legal matters
  • Manage the leaver process, including conducting ad-hoc exit interviews
  • Review local policies and processes in order to ensure that they are fit for purpose
  • Work with people managers end to end on performance management cases
  • Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBP, preventing the recurrence of known issues
  • Coach, train and guide managers during the Talent Management and Annual Compensation Planning processes
  • Consult Managers on Compensation matters
  • Develop toolkit and communications that help managers to be self-sufficient with Talent Reviews
  • Enable the success of new & experienced managers by leveraging, delivering and improving existing training contents and Inside pages, and collaborating with the EU and global Talent Development teams to anticipate and address emerging needs
  • Support managers and employees in identifying training opportunities to further develop functional and managerial skills
  • Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives
  • Manage employees’ programs and support managers to drive improvements in employees’ engagement
  • Provide support and guidance to HR Business Partners and Business Managers on change initiatives
  • Act as stewards of the employee experience and Amazon “culture keepers” Act as Point of Contact and Program Manager for people tools, processes programs or projects
  • Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness
  • Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate

Salary benchmarks

Share this job

View 354 more jobs at Amazon

Insights

16% employee growth in 12 months

Company

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle